Private Grounds, Walking Distance to Puerto Pollensa, New PS5, Bikes

Hi Kerry, it was great to see you again. We're very happy you had another good stay at the villa. Thanks for taking the time out to write this review. All the best, hopefully we see you again soon... Craig and Maria

Hi Cat, thanks so much for taking the time out to write your review. Great to know you had such a good stay. Thanks again for choosing the villa. I hope you can make it back another time. All the best, Craig

Thanks for the review, Dan. It's much appreciated. Great to meet you all and thanks again for making it out during these times. I'm really glad you had such a good stay. All the best, i hope to see you another time. Craig

Hi Leona, Thank you for taking the time out to write your review, and your kind comments. It's really appreciated. Great to know you had such a good stay. Hopefully we see you again soon. All the best, Craig

Hi Alice, Thank you for taking the time out to write your review. It's really appreciated. Great to know you had such a good time at the villa. Yes, I'm sorry that you caught a bad time on the island for the mosquitos. This was due to storms that happened during this period. Early September is one of the nicest times to visit the island, with it being a bit quieter but with the water still warm, but the mosquitos can come out then, when even us locals load up with spray around this time All the best, Craig

Hi Jan, that's great to read you had such a good stay and would rent the villa again if you came back to Puerto Pollensa. Thanks for coming to La Papalaya, and for taking the time out to write the review. All the best and I hope to hear from you again... Craig

Hi Alexandre, Thank you for your comments. Great to know you enjoyed your stay at the villa. Hopefully you can make it back another time. All the best, Craig

Hi Alex, it was great to see you again. Thanks for writing the review. It's really appreciated. See you again soon I hope. All the best, Craig

Hi Chris, thanks for taking the time out to write the review. Great to see you all again. See you next year. Cheers, Craig

Hi Lesley, thanks for your comments and for taking the time out to write your review. It was lovely to meet you all. Thanks again for choosing the villa. I hope you can make it back another time. All the best, Craig

Hi Verena, Thank you for taking the time out to write your review, and for your kind comments. It's great to know that you all had such a good stay at the villa. It was lovely to meet you all. Thanks again for choosing La Papalaya. Hopefully I hear from you again soon. All the best, Craig

Hi Suzanne, Thank you so much for taking the time to write your review. It was lovely to meet you all, and thank you for all the feedback. It's greatly appreciated. I hope you can make it back another time. Thanks again for choosing to stay at the villa. All the best, Craig For anyone reading this who would like to know more about the buses: about 200m from the house there are bus stops on both sides of the road, heading to Puerto Pollensa in one direction, and Pollensa old town and on to Palma in the other. Buses run regularly. You can get information on times here: https://www.tib.org/en/inici

Hi Mark, thanks for sharing your experience at the villa, and for the kind words. It was great to meet you all. Hopefully you can make it back another time. All the best, Craig

Hi Chris, Thank you for taking the time out to write the review. It's great to know you had such a good stay at the house. I hope to hear from you again some time. All the best, Craig

Hi, thank you for the review. We're pleased you had a good stay and appreciate the feedback. Just to be clear, the pool area is indeed 100% private, and the land beyond the shrubbery which encloses the pool also belongs to the villa. The relating issue mentioned in this review refers to a day our gardener decided to finish off a job in two consecutive days without notifying us. This has now been addressed with the gardener, Diego, and he now knows to only come to the villa on Wednesday mornings. The details of this time are on the booking confirmation email to clients and also on the house iPad. To the reviewer, I'm sorry that in your case it took longer than you were hoping to walk to the seafront. Details of the exact distance to the beach are written in the property description. Although the path is safe, with it being way off the road, and wide and flat as you mentioned, taking the house torch with you is definitely recommended. We appreciate you highlighting that. Once again, thanks for the review and for choosing to stay at La Papalaya. All the best, Craig and Maria

Hi Kerry, thank you for taking the time out to write the review, and for all your positive comments. We're delighted your second visit was a good one, and it was nice to meet you this time. All the best to you both - hopefully we see you again soon. Craig and Maria.

Thank you for the review and choosing to stay at the villa. I'm pleased to hear you found the house lovely. Regarding your other comments I feel it's important for me to clarify a few things : The issue with the television set was due to an HDMI cable that had become faulty. This was solved by replacing the cable, which I did immediately upon you notifying me of the problem. The On demand television service relies on an internet connection which may at times take a bit longer to load a programme than what people in the UK could be used to, however, we have installed the fastest available connection at the villa, (14Mbs) which exceeds the recommended minimum speed for using the BBC iPlayer. As faster speeds become available the villa will have them. Regarding your comment on the change of linen, I can only apologise for what must have been a misunderstanding. We offer every client that stays for longer that 7 days a change of towels and bedlinen and also a full house clean. This is included in the rental price. With most rentals being in weekly blocks, this is made on the 7th day (as noted in the info document on the house iPad) however due to your stay being 11 days I thought that you may wish it to be on an earlier day. When I called round to fix the TV issue I asked you which day you would like the clean and linen change, to which, I was under the impression, your response was that you did not need it. I am very sorry for what must have been a misunderstanding on my part. Regarding your comment that you felt the property "slightly difficult to access with other than a small car". I think it best to mention that the private parking space at the villa measures 5 x 6.5 metres and the drive leading to the house measures just over 3 metres wide at its narrowest part. This access and parking space has been used for years by clients with vehicles ranging from vans and SUVs to minis, and also twice weekly by the gardener, who accesses the villa in a long wheelbase Ford transit. I'm sorry that you had difficultly getting in and appreciate you mentioning it. I have added these measurements to the property info page on Owners Direct. Hopefully they will be a help to prospective clients. Thank you once again for choosing to stay at the villa and for your comments. If you do choose to stay again I will aim to make amends for the misunderstanding with the towels and linen change. Kind regards, Craig PS, The villa now has egg cups and whisky glasses.