Condomínio

☀️Gulf FRONT- Beachside Pool- Tennis Court- 2BR Moonspinner 211B☀️

Galeria de fotos de ☀️Gulf FRONT- Beachside Pool- Tennis Court- 2BR Moonspinner 211B☀️

Quarto
Área da propriedade
Praia
Piscina
Piscina

Avaliações

8,4 de 10
Muito boa
2 quartos2 banheirosAcomoda 6 pessoas

Comodidades populares

  • Vista p/ mar
  • Piscina
  • Banheira de hidromassagem
  • Cozinha
  • Lava-roupa
  • Secadora

Quartos e camas

2 quartos (acomoda 6 pessoas)

Quarto 1

1 cama King

Quarto 2

2 camas de casal

2 banheiros

Banheiro 1

Banheira ou chuveiro · Vaso sanitário

Banheiro 2

Banheira ou chuveiro · Vaso sanitário

Espaços

Cozinha
Sacada

Sobre esta propriedade

☀️Gulf FRONT- Beachside Pool- Tennis Court- 2BR Moonspinner 211B☀️

Top Reasons to Book this Fabulous Condo:

* Gulf Views Throughout

* Gulf Front, Seasonally Heated Pool, and Dune Walkover 

* Fitness Center, Shuffleboard, Book Exchange 

* Tennis and Basketball Courts

* Peaceful end of the Thomas Drive area

* Walk next door to Nashville's Tootsies Orchid Lounge with Live Music 7 nights a week on Thomas Drive

* Dolly Parton’s Pirate Voyage Dinner and Show and Top Golf at Pier Park

* Professionally Managed; 24/7 Service

Welcome to Moonspinner 211B. This cheery 2-bed, 2 bath condo features relaxing beachy décor throughout. Stunning views throughout and the spacious balcony will be your introduction to a wonderful vacation! Escape to the master bedroom to find a king bed, en suite, and balcony access. Guests will find 2 double beds in the guest bedroom, allowing the condo to sleep up to 6 comfortably. The kitchen’s open layout will delight your chef! After a day on the beach, unwind in the living room with your favorite people and a great movie. Come make lasting memories at Moonspinner 211B!

*This property does not allow parties of adults under the age of 25 - No Exceptions. * 

*We LOVE Snowbirds! Low Monthly Winter Rates*

Snowbird Season runs from November thru February, on a monthly basis. To prepare a qualified quote, select your arrival date (must be the 1st day of the month) and the departure date (must be the 1st day of the month). Alternate dates must be pre-approved. All monthly rentals are subject to an additional $150 cleaning fee. Please contact us with your interest and to further assist!


Moonspinner is located on the sugar white sands of Panama City Beach, located on the peaceful, most eastern end of the exclusive Thomas Drive area! Loaded with amenities like Gulf Front, seasonally heated swimming pool, hot tub, dune walkover, fitness center, tennis and basketball courts, shuffleboard, batting cage, grills and picnic areas, book exchange, and meeting room. The area around Moonspinner offers world–class dining, shopping, nightlife, and outdoor activities, and is next to the award-winning St. Andrews State Park.   

Conveniently located on the family-friendly, eastern end of Thomas Drive, the beach in front of Moonspinner is fabulous!  It's wide and deep and reminds one of "old Florida". Less than half a mile away is gorgeous St. Andrews State Park. Grand Lagoon touches the park to the north and the beautiful Gulf to the south. Swimming and fishing are great at the park without the large crowds! 

The Bed Setup: 

Master Bedroom: King Bed

Guest Bedroom: Two Double Beds 

Area Attractions: 

Moonspinner is located just minutes from gourmet seafood dining, signature golf courses, amazing deep-sea fishing, world-famous nightclubs, fabulous water and amusement parks, miniature golf, gift shops, and the world-class entertainment and events Panama City Beach is famous for. Nearby, at the corner of Thomas Dr and North Lagoon Dr is Captain Anderson's Marina and Restaurant.  You will find delicious fresh seafood, charter fishing boats, and shell and dolphin excursions. Major grocery stores and retailers are also within a 5–10-minute drive.

Take the kids over to Shipwreck Island waterpark for more splashing fun, or walk to Schooner's for a delicious meal or drink.

If you're looking for great shopping and fabulous eateries, nearby Pier Park will fill the bill! With more than 125 retail, dining, and entertainment choices, Pier Park is a one-of-a-kind beachfront family-friendly attraction featuring island-inspired architecture and popular stores. Dillard’s, JCPenney, Ron Jon Surf Shop, Target, and Forever 21 are just a few. Dine at numerous eateries like Jimmy Buffett’s Margaritaville, Rum Runners Tropical Grill, Dick’s Last Resort, and Five Guys Burgers, or catch a show at Dolly Parton's Pirate Voyage Dinner Theatre or Grand IMAX Theater. Play, eat, and compete at Topgolf—don’t miss the action at Pier Park.

Registration Number= 141906

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 25 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 838360vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.

Informações a área

Panama City Beach

Com excelente localização em Lower Grand Lagoon, um bairro de Panama City Beach, este condomínio fica perto de parques temáticos e na praia. As belezas naturais da área podem ser admiradas em St. Andrews State Park e Praias de Panama City. Entre as atrações populares estão Shipwreck Island Waterpark e Frank Brown Park. Water Planet e Emerald Falls Family Recreation Center também valem a visita. Que tal se refrescar um pouco praticando atividades como passeios de jet ski, passeios de caiaque e mergulho autônomo?
Mapa
Panama City Beach, FL

Nos arredores

  • Praias de Panama City - 11 min de caminhada - 1.0 km
  • St. Andrews Bay - 11 min de caminhada - 1.0 km
  • The Sea Dragon - 2 min de carro - 1.8 km
  • Capt. Anderson's Marina - 2 min de carro - 2.5 km
  • St. Andrews State Park - 3 min de carro - 1.4 km

Opções nos arredores

  • Aeroporto Internacional Northwest Florida Beaches (ECP) - 35 min de carro

Restaurantes

  • ‪Schooners - ‬16 min de caminhada
  • ‪Patches Pub - ‬8 min de caminhada
  • ‪Deckhand Social - ‬17 min de caminhada
  • ‪Andy's Flour Power Cafe & Bakery - ‬4 min de carro
  • ‪J. Michael's - ‬3 min de carro

Perguntas frequentes

☀️Gulf FRONT- Beachside Pool- Tennis Court- 2BR Moonspinner 211B☀️ tem piscina?

Sim, esta propriedade tem uma piscina. O tipo de piscina disponível é piscina aquecida.

Quanto custa ficar em ☀️Gulf FRONT- Beachside Pool- Tennis Court- 2BR Moonspinner 211B☀️?

A partir de 12 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em ☀️Gulf FRONT- Beachside Pool- Tennis Court- 2BR Moonspinner 211B☀️ em 4 de set. de 2026 começam a partir de R$ 1.476, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

☀️Gulf FRONT- Beachside Pool- Tennis Court- 2BR Moonspinner 211B☀️ é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Qual é o horário de check-in em ☀️Gulf FRONT- Beachside Pool- Tennis Court- 2BR Moonspinner 211B☀️?

Horário de início do check-in: 16h.

Qual é o horário de check-out em ☀️Gulf FRONT- Beachside Pool- Tennis Court- 2BR Moonspinner 211B☀️?

Horário de check-out: 10h.

Onde fica ☀️Gulf FRONT- Beachside Pool- Tennis Court- 2BR Moonspinner 211B☀️?

Na praia em Lower Grand Lagoon, este condo fica a 2 km de Praias de Panama City e St. Andrews Bay. St. Andrews State Park e Adventures at Sea também ficam a 3 km.

Avaliações

8,4

Muito boa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 26 de 55 avaliações
Nota 8 - Boa. 16 de 55 avaliações
Nota 6 - Ok. 10 de 55 avaliações
Nota 4 - Insatisfatória. 2 de 55 avaliações
Nota 2 - Terrível. 1 de 55 avaliações

7,8/10

Limpeza

9,6/10

Check-in

8,4/10

Comunicação

9,8/10

Localização

8,6/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Kirstin S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This is our favorite place to stay in Panama City. We were a little worried that the condo wouldn’t be as nice as some of the others we’ve stayed in at moonspinner because it looks pretty outdated in the pictures but we were wrong. We were very impressed from the minute we opened the door! It was a very nice condo and very clean! 10/10 recommend!!!
Hospedou-se por 6 diárias em mar. de 2026
Verificada

8/10 - Boa

Aimee G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
My kids really enjoyed the laid-back feel of the Moonspinner grounds, and I felt at ease letting them have some freedom there. The pool was closed most of our first 2 days due to some kind of maintenance, but felt great for the rest of our week. The master bath is pretty small, my husband complained about the hard bed in the master, and it could have been a little cleaner(sand in floor and under bed and food left on balcony), but we still really enjoyed staying here. The kids say they can't wait to return, and hope to see the friends they made when they do!
Hospedou-se por 6 diárias em abr. de 2026
Verificada

10/10 - Excelente

Merill D.

Great vacation

Loved the condo and resort!
Hospedou-se por 3 diárias em mai. de 2018
Resposta de VrboOwner em 23 de mar. de 2020
Hi Merill, thank you for your feedback on your stay at this lovely condo. We’re pleased to hear you had a great vacation and you loved the condo and resort! We hope you got to enjoy some the activities included with your Fun Pass as well. Thanks again for your feedback and thank you for staying with Real Joy!
Verificada

10/10 - Excelente

Mel W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Vacations

Excellent Customer service
Hospedou-se por 8 diárias em abr. de 2025
Verificada

10/10 - Excelente

Cherrie S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Super NICE place

We came down to for a wedding. I was doing both the cakes and needed a full size kitchen and appliances, this place did not disappoint. We also want beach front and access. This place provided it all. Will be making future reservations to stay here again.heasy
Hospedou-se por 3 diárias em abr. de 2025
Verificada

10/10 - Excelente

Jennifer E.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Repeat stay

Love the location and the unit. This is our second year staying at the moonspinner condos. Will probably make this a yearly vacation.
Hospedou-se por 6 diárias em jul. de 2024
Resposta de VrboOwner em 4 de out. de 2024
Jennifer, Thank you for the 5-star review. We're thrilled to hear you love the location and your unit! We look forward to seeing you next year. Thank you for choosing RealJoy.
Verificada

10/10 - Excelente

Jennifer L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beach get away

The complex is clean and well maintained. The view is absolutely beautiful. We are looking forward to our next trip.
Hospedou-se por 4 diárias em ago. de 2024
Resposta de VrboOwner em 19 de ago. de 2024
Jennifer, Thank you for the 5-star review. We're thrilled to hear you enjoyed your stay and the stunning view. We look forward to your return. Thank you for choosing RealJoy.
Verificada

8/10 - Boa

Robyn M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Vacation!

We love staying at the Moonspinner! This is the first time staying in this condo. The view was great and the accommodations were lovely. It was a little dated but it suited our needs!
Hospedou-se por 3 diárias em dez. de 2022
Resposta de VrboOwner em 17 de jan. de 2023
Robyn, Thank you for taking the time to let us know about your experience. We're glad you loved staying here and enjoyed the view. Thank you for choosing RealJoy.
Verificada

8/10 - Boa

Kari B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location/property

Love the location and amenities the moonspinner has to offer. This unit was a bit dated, could use a face lift, & new furniture but overall clean.
Hospedou-se por 4 diárias em jan. de 2021
Resposta de VrboOwner em 27 de jan. de 2021
We appreciate you providing us with some feedback regarding your vacation rental experience at Moonspinner in Panama City Beach. We are happy to know that you loved the location of this clean property and the amenities offered. We will forward your message to property managers so that they may speak with the owner about possibly updating the furnishings. Thank you for choosing Real Joy.
Verificada

8/10 - Boa

Debbie T.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Perfect location

The property was clean and perfectly located. The condo itself is in need of repairs and major updating!
Hospedou-se por 6 diárias em dez. de 2020
Resposta de VrboOwner em 22 de jan. de 2021
Debbie, we are glad to know that you found Moonspinner in Panama City Beach to be clean and perfectly located. We will forward your message to property managers so that they may speak with the owner about possible upgrades and/or repairs. The owners of properties decide which furniture, appliances, accessories, etc. are featured. Thank you for choosing Real Joy.
Verificada

8/10 - Boa

Andy M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great place needs mattress upgrade

Love Moonspinner location and it’s a cute condo for the price. Upgrade to master matress is needed.
Hospedou-se por 6 diárias em abr. de 2024
Verificada

10/10 - Excelente

Carrie B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Good Place

Clean space right on the beach. Prompt and friendly customer service. Just could have used a few more cleaning supplies, spray for counter, dish soap and more toilet paper but otherwise had a really good stay and enjoyed our time there.
Hospedou-se por 6 diárias em jul. de 2023
Resposta de VrboOwner em 9 de mar. de 2024
Carrie, Thank you for the 5-star review. We're glad you enjoyed your stay and appreciate the feedback on the supplies. You should have gotten an email prior to your stay letting you know that we provide starters of kitchen and bathroom essentials so you should plan to bring these items from home or purchase them once you get here. This is for safety reasons. We hope you'll come back for another visit soon. Thank you for choosing RealJoy.
Verificada

10/10 - Excelente

Alicia H.

Beautiful, convenient, and quiet

Moonspinner 211B is a wonderful condo!! Beautiful views and super easy access to pool and beach. The complex is off the beaten path and is well maintained. Plenty of room for a family of 4 with a full size washer/dryer and well-equipped kitchen. Even on a busy weekend the condo was sound proof and the beach was not crowded at all. Would definitely book again when we come back!
Hospedou-se por 5 diárias em jul. de 2018
Resposta de VrboOwner em 23 de mar. de 2020
Hi Alicia, thank you for your feedback on your stay at this lovely condo. We’re pleased to hear you enjoyed the beautiful views and enjoyed the easy beach access and pool access. We’re glad you found the unit spacious and the kitchen well equipped for your stay. Thank you again for your feedback and thank you for staying with Real Joy!
Verificada

10/10 - Excelente

joseph g.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Very pleased

Couldn’t have been happier.
Hospedou-se por 7 diárias em abr. de 2021
Resposta de VrboOwner em 16 de ago. de 2021
Joseph, we are very glad to know that you were very pleased with this Moonspinner unit and could not have been happier. Thank you for choosing Real Joy.
Verificada

10/10 - Excelente

Edgar R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Quiet getaway

Loved the fact it was next to St Andrews State Park. It was close enough to everything we enjoy at PCB and far enough that we did not have to fight for a spot on the beach. Our girls enjoyed the pool at all times. Apartment had everything we needed to make a meal. Will definitely be back again if opportunity arises. Bring your own beach chairs/toys as they are none on the property.
Hospedou-se por 5 diárias em jul. de 2023
Verificada

8/10 - Boa

trisha W.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Renter

Soda and floor were not clean. We mopped so should have been clean when we left. Over all we enjoyed our vacation.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de VrboOwner em 12 de jun. de 2024
Trisha, Thank you for taking the time to let us know about your vacation. We apologize for the cleanliness issues you encountered. We'll make sure to address this with our cleaning team. We're glad to hear that overall, you enjoyed your vacation. We hope you will join us again soon. Thank you for choosing RealJoy!
Verificada

6/10 - Razoável

Ellen G.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Great stay

Our stay was very good. Great location. Well stocked kitchen. The unit really need new beds, they are very hard, and I had to buy thick pads to put on the mattresses. The cover on the couch needs to be replaced. Other that that it’s very comfortable. Real Joy, who has the listing, Is very responsive and we’ve rent through them a few times. We we will rent this one again.
Hospedou-se por 31 diárias em fev. de 2024
Resposta de VrboOwner em 11 de mar. de 2024
Ellen, Thank you for letting us know that you had a very good vacation. We will pass along your comments regarding the beds and couch cover to the owner for their consideration. We're glad you were otherwise comfortable and enjoyed the location and well-stocked kitchen. We appreciate your repeat business as well as the nod to our responsive team. We look forward to seeing you next time. Thank you for choosing RealJoy.
Verificada

8/10 - Boa

Candace R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Good stay

Condo was clean. The sliding door to the patio from the living room did not open, we let the property manager know and they said they would have someone come out and look at it. Overall was a good stay!
Hospedou-se por 4 diárias em mai. de 2022
Resposta de VrboOwner em 1 de ago. de 2022
Candace, Thank you for letting us know that you had a good stay. We appreciate the heads up on the sliding glass door so we could get that fixed. We're glad everything was clean and we hope you enjoyed some time on our beautiful beaches. Thank you for choosing RealJoy.
Verificada

10/10 - Excelente

LeeAnn D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Perfect

The place was perfect for our family. We worried about going in March for fear of a lot of college partiers (good for them, not so good for us, lol) but we were truly on the best (quiet) end of PC. There were a few items in the condo that are probably in need of being replaced. Bedspreads and pans, for sure. But I cannot say enough about location, view, amenities and traffic in our particular area! The blue notebook should probably also be updated to include the best restaurants/pricing/delivery. Overall we would definitely book again!!
Hospedou-se por 6 diárias em mar. de 2023
Resposta de VrboOwner em 2 de abr. de 2023
LeeAnn, we appreciate you taking the time to provide us with some feedback regarding your stay in this two-bed, two-bath Gulf-front condo, which was perfect for your family. We will pass along your feedback regarding needed updates to property managers so that they may provide any suggestions to the owner of this rental. Thank you for choosing RealJoy. Please visit again soon.
Verificada

6/10 - Razoável

Kasey F.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great view

I have a few complaints about staying in 211B. Dryer was broken our entire stay so I had to hang clothes, towels, and wash cloths everyday to dry 😕 Kitchen sink does NOT get hot water bathroom sink in master leaks under cabinet and that’s where the wash rags and towels were stored 🙄 On the upside the view was amazing and the “ugly jean couch” as our kids called it was VERY comfy!
Hospedou-se por 6 diárias em jun. de 2022
Resposta de VrboOwner em 1 de ago. de 2022
Kasey, We are sorry that your vacation was not what you'd hoped. We apologize for the broken dryer. It needed a new belt that had to be ordered. It has been fixed now. If you had let us know about the leak and the hot water situation, we would have fixed that during your stay. We are sure this combination of issues was frustrating and we are truly sorry. We're glad the couch was comfy and we hope everything else about your stay was great.
Verificada

8/10 - Boa

Erika M.

Pontos positivos: Check-in e localização
Pontos negativos: Comunicação e precisão do anúncio

May 26-29th visit

The master bedroom had the hardest bed I have ever slept on. The sink in master bath wouldn’t drain. The toilet paper was the worst I have ever had to use. Cereal from last visitor was still on floor. It’s a great location that needs some updating, and especially for that price. Disappointed.
Hospedou-se por 3 diárias em mai. de 2022
Resposta de VrboOwner em 1 de ago. de 2022
Erika, Please accept our apologies for the disappointment you felt on your vacation. If you had let us know about these issues during your stay we would have sent someone to clean and fix the master sink. We will pass along your suggestions regarding updating and the uncomfortable mattress to the owner for their consideration. We hope everything else about your trip was great and that you enjoyed some time on our beautiful beaches.
Verificada

6/10 - Razoável

Merideth J.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza

Beach Vacay

Check in was simple. Staff was very polite. The property is definitely due for some upgrades. It was somewhat clean but could use a good deep cleaning. Adjusting the water in master shower was certainly a task. The master bed is very squeaky even during the smallest little adjustment. Family room furniture is very old and damp. Definitely time for some new furninture! Location of the property was great in regards to beach access, local restaurants, stores etc. There was 0 overcrowding in the pool area and beach.
Hospedou-se por 4 diárias em jun. de 2019
Resposta de VrboOwner em 23 de mar. de 2020
Hi Merideth, thank you for taking the time to leave us a review of your stay. We’re happy to hear you enjoyed the location of the unit and easy beach access. We would like to apologize for the inconveniences you experienced here. We did some checking and couldn’t find where you contacted us regarding any issues during your stay. We will forward your comments to our Ops team to assess. Again, thank you for your feedback.
Verificada

6/10 - Razoável

Diane J.

Pontos positivos: Check-in e localização
Pontos negativos: Limpeza e comunicação

Moonspinner

Our condo was just satisfactory. The tile floor was filthy. One of the recliners was broke when we got there which I reported to Dawn at Real Joy Vacations. The AC was not working but they got someone out there quickly and all was good. The bathrooms could use some updates. Very dingy and dark. The bedrooms had been updated with porch ceiling and vinyl wood flooring. The plus is that is was not overly expensive. All the maintenance people around the property were very nice.
Hospedou-se por 8 diárias em out. de 2020
Resposta de VrboOwner em 4 de jan. de 2021
Diane, we appreciate you taking the time to provide us with some feedback regarding your affordable vacation rental experience at Moonspinner. We are happy to know that any issues that arose were promptly addressed. We apologize for the cleanliness of the tile floor and the broken recliner. Thank you for choosing Real Joy.
Verificada

6/10 - Razoável

Ted B.

Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Pontos negativos: Comunicação

Family Fun

Reason for poor overall rating; TV in master bedroom not working. Reported to management on first day (Sunday). Told it would be Monday before maintenance would come. Received call back from management that the TV need a refreshed signal that would take about 1 day to correct the issue. Refresh signal did not resolve the issue. Called management again on Monday. Maintenance was supposed to come check it, but never showed up. I hope this not an indication of how issues are handled.
Hospedou-se por 3 diárias em jun. de 2024
Verificada

2/10 - Terrível

Amber G.

Pontos positivos: Localização
Pontos negativos: Limpeza, check-in, comunicação e precisão do anúncio

Bad Experience

AC was broken during our ENTIRE 7-day stay, furniture is outdated & dirty, mold in master shower ceiling, construction going on in the building that was NOT listed in the ad, and tile floors were disgusting. The only positive about this condo was the location. Construction was going on all day starting at 7 am. Since we had no AC, all windows/doors were open all day/night letting in all the sounds of the construction. We had 3 minor children with us and temps reached 80 degrees in the condo. When contacting RealJoy Vacations about the AC, a technician came out within a few hours. A part had to be ordered, which caused us to not have AC the entire stay. We talked to several RealJoy customer service agents (the guest service manager never contacted us) throughout our stay, which was a hassle. We requested to move to another condo and were told that was not possible. They did offer additional box fans, which the condo already two. When we asked to be compensated for our troubles, we were offered a $200 refund (8% of our total cost). Apparently, the value they put on guests being comfortable in their room and stay is not worth much, which we find very inhospitable and feel like we were taken advantage of because none of this was posted in the listing. There were many places in the area we could have chosen to stay that had AC and were not under construction. I will never rent from RealJoy vacations again.
Hospedou-se por 7 diárias em mar. de 2021
Resposta de VrboOwner em 8 de abr. de 2021
Amber, we truly apologize for your less than perfect vacation rental experience at the well located Moonspinner in Panama City Beach. We strive to resolve any issues or answer any questions that are brought to our attention in a timely manner. The construction on a penthouse on the roof was an emergency situation and we were not notified that this would be happening. We appreciate your patience regarding the air conditioning, but a part needed to be delivered in order for the air conditioning unit to be fixed. A $200 refund is almost 20% of the rent paid. At times there are no other Real Joy properties that are open, as they are being rented by other visitors. We will forward your message to property managers so that they may review and assess the issues that you have commented on regarding the furniture, shower, and floor. Thank you for choosing Real Joy.

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