Pisgah Adventure Cabin. Biking and hiking dream!

We are sorry this guest had a negative experience at our cabin, as we take pride in 5-star reviews and customer satisfaction. The Door code issue was resolved within 1 minute once the guest notified us of the problem. We apologized for our error. As for the bed, we were not aware of this issue until a week after this guest departed and we read their review. An inspection of the bed revealed a slat had been moved to a position that caused the bottom of the bed to be a little unstable. This was corrected immediately upon discovery. As for the knives, again we were not aware of an issue. New knives have since been purchased and are in the cabin. As for the steps, the entry way is designed and approved by NC Building code as all of the construction at the cabin. We did find and remove a small stone on the entry path of the home. We assure guests the floors are vacuumed and mopped between every guest for this cabin. We did inspect the outlets after this guest departed. One outlet was found to be dusty and that has been addressed. We feel confident all of this guest's issues could have been resolved in a short amount of time had they contacted or communicated concerns. We encourage potential guests to review all the great reviews of our cabin before booking.