Private Home E River Front No Rio Frio

Dear Lula, I’m glad you had a great stay at East Frio River Estate. In your comment you said that the house was a little vintage. In our online description with the VRBO listing we actually call it “Retro”. To most of our guests they are charmed by the 1960’s construction and decor with some upgrades. We strive to give our guests a clean and comfortable spot to enjoy the Frio River at an affordable price. To many it reminds them off their grandmother‘s home. We would never want to mislead any of our clients, therefore, we do disclose that it is an older home in the online description.

Thank you for your review. We are so glad you chose to stay with us and had a good time. Come back soon.

I’m so glad you enjoyed your stay. You are welcome back any time.

We are so happy you chose to stay at East Frio Estate. You were great guests.

Thanks for reviewing our vacation rental. Input is always welcome. We are glad you had a great time. Hope to see you again next year.

Thanks for your review. You were great guests. Hope you will consider East Frio Estate again in the future.

We are so glad you had a great stay. Come back and see is soon.

It makes me happy when guests have a great time. You guys are a wonderful family. Come back and see us. Beth

Glad to have you stay with us. Come see us again next year.

Thanks for staying at East Frio Estate. Hope to see you again.

I always welcome feedback about East Frio. Thank you for your positive comments. If you have any specific suggestions on how I can improve my property please email me using our VRBO connection. This is my only rental so I take feedback very seriously. Beth

Glad you had a great stay. That makes us very happy. We do have plans to add WiFi for next year’s season and We are always improving the house. Come back and stay at East Frio again.

You were a great guest. Thanks for you ideas.

We are glad to have you back. We continue to upgrade many things each year. More to come. Sorry about the neighbors, they are just renters and so they should not bother again. Call me if it’s ever a problem and I will contact someone that manages that property.

The Walton group were great guests. Extremely respectful of the property. We are so glad you had a great stay at East Frio Estate. You are always welcome.

I’m glad you enjoyed the stay. You will be excited that we have gone to considerable effort to remove 90-95% of the Lilly pads in our stretch of the river. We will continue our effort.

Thanks for your review. Glad you had a good stay! I’m sorry about the floor in the kitchen. I will address it with the cleaning crew. I wish we could stop the road noise but that’s pretty much out of our control but at least it’s on the opposite side of the house from the river. We are considering making the fire pit it’s own feature area in the back yard. Come see us again soon.

We try but can’t please everyone I Guess… We only have one home that we rent out and take all guest stays very seriously so we try to be there to greet our guests. These had already inquired about and declined to rent an extra night on VRBO. Just 30 minutes before they notified us their eta was 6:00 so we planned to meet them and turn off the sprinklers to our large yard at the same time since it is about 10 miles from our home. When we arrived we were surprised that some of their party had already arrived and been swimming (later we realized they were not even listed as guests on the rental agreement). We talked to them for 30 minutes and they were aware we were waiting on the responsible party. During that time their child asked the wifi password and we explained it was posted in the master bedroom near the router. Our WiFi works in almost all places in the house and on front and back porches. Also discussed was if anything is unsatisfactory please let us know immediately so we can correct it. One topic of discussion was where to find the light switch so they could see outside if cooking on the grill after dark. We felt awkward so we decided to forego the introductions and left. The guests stayed the entire stay with only one complaint which was about the ac not working. We notified our certified HVAC technician who went to location immediately. He reported to us that the outside and inside components of the unit are on separate breakers and that the outside breaker was weak and tripping. After they departed, I notified the guests that I was terrified as I was removing sheets and there was a very lifelike rubber snake left under a pillow requiring my husband to skip his paying job and come make the determination that it was fake. Her return text indicated shock and that she would speak to the children. Following that the barrage of text messages demanding a FULL REFUND began complete with embellished complaints. I would also like to add that we have a professional exterminator treat the home quarterly. Since the home is near the river, has many large trees, and guests bringing groceries and luggage he knows we expect him to make sure he is treating especially for roaches. All dishes are supposed to be washed and put away by guests prior to departure. Had I known there was a problem I could have addressed it immediately.

Thank you for your nice review. We are glad you had a great time and enjoyed our little Piece of paradise.

I’m glad you enjoyed East Frio Vacation Estate. You were great guests. Come stay again soon.