Dazzling beach view, sleeps 4! 4216BS2

Happy to hear that you had a wonderful time! We look forward to seeing you on your next beach vacation!

This unit is accessible without utilizing the stairs. The specific elevator to use was explained via a phone call with our property manager when the guests arrived for their stay. If the guests did not understand the directions they never made a follow-up phone call asking for more specific information. We would have been glad to give them an in-person tutorial on how to navigate the building had they made their confusion known.

Thank you for your review, Breanna - we are so glad you enjoyed your stay! We would love to welcome you back in the future! ~Platinum Vacations of Destin

Thank you for staying with us! We are so happy you enjoyed your vacation here in Miramar Beach! We hope you come back to visit again real soon!

Thank you for staying with Platinum Vacations! We appreciate the wonderful feedback about your vacation! I will bring up the issue about the bed with the owners and see if we cant get this resolved . Hope to see you again real soon!

Thank you for the response. We are glad that you enjoyed the beach and pool. We have also repaired the minor items in the bathroom and laundry area to satisfy future renters. Hope to see you next time!

Thank you for the review! We look forward to seeing you again soon! Platinum Vacations

Thank you for staying with Platinum Vacations. We appreciate the wonderful feedback about your vacation! Hope to see you again real soon!

Thank you for staying with us! We are so sorry you had experienced that . We do have the property on a quarterly pest control and will contact them about respraying that unit. Thank you for bringing to our attention. We are so happy you enjoyed your vacation here in Miramar Beach! We hope you come back to visit again real soon!

Thank you for staying with Platinum Vacations! We appreciate the wonderful feedback about your vacation! I will address the bed with the owners and we hope to see you again real soon!

Hi Jim, Hi Jim, We are so pleased you enjoyed your stay in this gulf front condo. This is a perfect condo for 2 and Beachside 2 condos are very spacious. We appreciate your suggestion on the hooks for the towels. That certainly is an easy fix for our staff? I would love to know your suggestions on upgrades so we can share this with the owners. I am sure they are willing to do whatever it takes for this condo to shine. Also, w e have over 70 properties at Sandestin and you will receive a 10% returning guest discount if you stay with Platinum Services in the future. We would love to have you as our guest in the near future. Regards,

Thank you for staying with Platinum Vacations! We appreciate the wonderful feedback about your vacation! I will have our maintenance guys take care of the two issues you brought up. We hope to see you again real soon!

We are pleased you enjoyed your stay with us at Platinum Vacations! The wonderful feedback about your vacation is appreciated! Hope to see you again real soon!

Thank you so much for your feedback! We are terribly sorry there was a construction issue within the building but are happy we were able to make it right for you! We look forward to having you stay with us again in the future!

We are so sorry you did not enjoy your visit in the property, and we appreciate your feedback. The owner of this unit has made significant upgrades to the kitchen and bathrooms with plans for future renovations for the rest of the unit. Guest satisfaction is our highest concern and we have staff on site every day to address issues immediately when they are brought to our attention.

Dear Cleo, We are very thrilled you enjoyed your vacation in this charming condo. I agree the 2nd floor is the perfect spot to gaze at the Emerald Green waters of the Gulf of Mexico. I appreciate you sharing about the dishwasher. I will make sure this gets repaired ASAP. We hate that sometimes we have maintenance issues . From time to time this does occur especially in our busy season. Remember when you book direct with Platinum Vacations of Destin you do not have to pay a service fee that the 3rd party companies charge. Often times we are also running a discount if you call us directly. Please visit us on social media to learn about our monthly giveaway. We hope to hear from you again in the near future.

This property has had a resent upgrade the unit with new LVP flooring and new bedding, We do recommend that guests do look at pictures to property so they know what they are renting. We do not provide beach chairs or umbrellas. But they are available to rent. The property is equipped with all the utensils for a party of 4. I am not sure why you were not able to cook since the stove and oven seem to be in good working order after you left . I checked and there was plenty of cooking utensils on location. We are sorry that you were not satisfied with the tv size in the property. Most people come to a beach front condo for the beach. I will bring it to the attention of the owner to see if they would like to upgrade to a larger tv. Not sure what mess your referring to since you never called in during your stay about any cleaning issues on your arrival. We do have staff to resolve any issues that may come up. We are truly sorry to hear you did not enjoy your stay with us. Thank you for your feedback and will address any of the issues you brought up.

We apologize for resort security and their rudeness. Parking passes are given when correct information is presented upon arrival. The mildew on the shower ceiling is due to high coastal humidity and hot showers with poor exhaust air flow. We will have our maintenance look into this. It's common to have two twin box springs under a King Mattress but we will investigate the bed comfort. We have staff 7 days a week that could address any of these issues but we weren't made aware until the last two days of the 10 day stay. We sent staff over as soon as we were contacted regarding the washing machine leak. Our maintenance was unable to do a complete initial investigation as washing machine spin cycle and the dryer was still being used. It was asked to check this out after your departure. A 2-day refund was demanded or else a bad review would be given. Unfortunately the guest failed to follow her contract in contacting us about issues she lists until the washing machine leaked.

Dear Nikki, We thank you for sharing your thoughts about this condo. It certainly helps us when guest communicate with management so that we know of any issues in the unit. We have a full time housekeeping and meaintenance staff avaiable to handle any issue at any time. I will also speak with the owner about the mattress. Typically, we wait to see if there are several complaints since mattresses are subjective. We have not had a complaint in this regard in this condo but will keep a good watch. Remember when you book directly with Platinum Vacations you will get a return guest discount. You will also avoid having to pay an extra service fee that the large 3rd party companies charge. Make sure to visit us on all social media for a chance to win our monthly giveaway. We hope to see you again in the near future.

Dear Nikki, We thank you for sharing your thoughts about this condo. It certainly helps us when guest communicate with management so that we know of any issues in the unit. We have a full time housekeeping and meaintenance staff avaiable to handle any issue at any time. I will also speak with the owner about the mattress. Typically, we wait to see if there are several complaints since mattresses are subjective. We have not had a complaint in this regard in this condo but will keep a good watch. Remember when you book directly with Platinum Vacations you will get a return guest discount. You will also avoid having to pay an extra service fee that the large 3rd party companies charge. Make sure to visit us on all social media for a chance to win our monthly giveaway. We hope to see you again in the near future.