Grey Pebbles..........

Hi Linh I was there before you moved in and checked the property and yes there was liquid hand soap in the bathroom. We don’t supply salt and pepper any longer as they keep disappearing. We don’t supply any groceries either. This was all mentioned in the booking confirmation but will add that we don’t provide grocery items such as salt and pepper and oil

Absolutely BS! The place is not run down! I inspected the place myself before this group of 18 people moved in. How can I provide a "dirty premises"? There was no photos sent to prove the place was "dirty". The kitchen drawer I was not aware of nor did the previous tenant had reported that to me. This has now being fixed as well as the laundry tap knob. This group stayed 2 nights. I have photos to prove that the place was clean before this group moved in. But they have left tons of dishes in the kitchen sink for the cleaner to dry when the rules said that no dishes should be left in the kitchen sink. The toilet had just dust in the toilet bowl and all it needed was a flush. The toilet was cleaned overall. I will make a note of never to accommodate him and his group.

Hi thanks for your feedback. The review that you were referring to was a 3 bedroom because I had to relocate the tenant. This property is no different from the 3 bedroom in maintenance and furnishings. If there was any discomfort at your stay my telephone number was on the fridge. One or 2 Mattresses have a foam for extra comfort. Yes red bins need to be out on the street and I had to add a fee based on previous experience, some bins were not collected and rubbish overflowing. This is a residential property and bins needs to be collected. I have a rule that noise level needs to be down by 9.30pm. If the tenant next door was noisy you needed to call me and I would have advised them. I have changed the bed linen to be included for the first 2 occupants only. I give that option to make the tariff more affordable and some tenants do prefer to bring their own. I don't operator a motel but only a few residential properties. I have changed quite a few things at this property since this feedback. But I always welcome constructive feedbacks to improve the comfort of tenants. Thanks and have a nice day.