Chalé Big Bear | Banheira de hidromassagem privativa, sala de jogos e quintal cercado

Hi Casey! Thank you so much for the 5-star review. We hope you enjoyed your stay as much as we enjoyed having you. We can't wait to see you again, have a wonderful day!

Stacy We are so happy to hear that you enjoyed your visit with us here at Kit Kats Hideaway! Our team is honored to have been chosen as your host and we are all looking forward to your next visit with us!

Thank you for choosing to stay with Big Bear Vacations. We're glad you found our property Kit Kat's Hideaway to your liking. Again, thank you for the 5-star rating we hope to see you again!

Thank you for choosing to stay with Big Bear Vacations and for the 5-star rating. We are thrilled that you had a comfortable stay and that you were able to take advantage of the great location Big Bear has to offer. Hope to see you again!

Thank you so much for taking the time to share your experience at Big Bear Vacations, Crystal. We very much appreciate your comments regarding your stay. We can't wait to have you back and host your next vacation with us.

On behalf of all of us at Big Bear Vacations, I would like to thank you for sharing this great review about your recent stay! We are thrilled that you enjoyed your stay at Kit Kat's Hideaway. We hope to see you again!

Thank you for your fantastic review! We're thrilled to hear that your stay at Big Bear Vacations perfectly matched the online profile and that you enjoyed the great entertainment options. It's wonderful to know that the location provided easy access to the Village area and the lake park. Your satisfaction is our priority, and we look forward to hosting you again for another perfect stay in the future!

Thanks so much for your raving review Christina! Kitkats is a fabulous location and the owner is always adding new updates for an exceptional guest experience. Our team looks forward to your return visit!

We thank you for the 5-star rating and for sharing your recent experience with us. We are thrilled that your group enjoyed your stay at Kit Kat's Hideaway. We will share your feedback about the BBQ grill with our maintenance team, and rest assured that we are taking the appropriate measures to address the concerns you raised. We look forward to seeing you again soon.

Thank you for your very kind feedback, Derek. We are so pleased to hear that you were able to take advantage of the great location and amenities that our property offers. Our Big Bear Vacations team is looking forward to the opportunity to host you again!

Thank you for choosing to stay with Big Bear Vacations. We are delighted to know that you found property Kit Kat's Hideaway to your liking. I will be sure to share your feedback about our communication issues with our management team and rest assured that we are taking the appropriate measures to address the concern you raised. We look forward to seeing you again soon.

Thanks so much John! Our team appreciates your kind words and will absolutely look into the garage heater to see if we can get it warmer for the winter months for enjoyment. Our team is looking forward to hosting you again!

Thank you, Benjamin! We're so happy the cabin was the perfect spot for your father/son getaway. We’d love to welcome you and the whole family next season!

We are so very sorry to hear about this experience Kendra. I know that our management team has already been in touch however we want to assure you that the cabin has undertaken a complete deep clean and evaluation by our team to ensure a comfortable vacation can be experienced here. We truly hope to host you again to redeem this vacation for you!

Deb Thank you so much for sharing your review! So glad you loved the cabin and had a great time enjoying the amenities and location. We again apologize that your trip was not up to par. Utilizing professional cleaning companies and allowing a quality inspection to ensure your cabin is 100% ready for your arrival is part of our process and we do understand that a 1 night stay has already limited hours and are deeply sorry that we were not able to accommodate your earlier arrival request. Our team truly does hope to be able to host you again for a much better experience and hopefully a bit longer stay next time.

So happy you enjoyed your visit Fahad! Our team is looking forward to hosting you again!

Thank you so much for sharing your kind review! Our team strives for excellence in every stay for our guests and we are so happy to hear that your experience with us was wonderful. We hope to see you again, Luke.

We are so happy to hear of your wonderful experience with us for your mountain getaway. Thank you again for being such great guests and treating our home as your own! Our team is looking forward to the opportunity to host you again!

Thanks so much for sharing your kind review with us! Our team is so happy to hear of your wonderful experience here in the mountains. We are all looking forward to hosting you again!

Thanks so much for sharing your kind review with us! Our team is so happy to hear of your wonderful experience here in the mountains. We are all looking forward to hosting you again!

Thank you so much for your kind review Isabel! Our Big Bear Vacations team hopes to have the opportunity to host you again soon!

Thanks so much Ronald! So glad you enjoyed your visit at Kit Kats! Our team has already taken your feedback to heart and made improvements and we cant wait to host you again!

Thanks so much Linda! Our team has added yard cleanup and walk thru to their existing inspection lists to ensure this doesnt happen again! We hope to have the opportunity to see you again soon!

Thank you so much for this great feedback Megan~ Our team is so happy to hear that you enjoyed your trip and we do look forward to hosting you again soon.

Thanks so much for your kind review!! Our team looks forward to hosting you again soon!