Luxury 5BR: Pickleball, Heated Pool, Near Golf

Thank you for your thoughtful review! We’re glad to hear everything went smoothly and that you were able to enjoy the pool during your stay, especially with temperatures reaching around 114°F. Arizona summers can certainly limit outdoor activities during the hottest part of the day, but we’re happy the backyard amenities still made for an enjoyable experience. This home was intentionally designed in a classic Southwest style, which gives it its unique character and charm. While it isn’t a newly remodeled modern home, many guests appreciate its authentic style and spacious backyard, which is truly the highlight of the property with plenty of activities to enjoy. We appreciate your feedback and hope to welcome you back during one of our cooler seasons, when you can experience even more of what the backyard has to offer!

Hi Derek Thanks so much for staying with us and for your feedback. Our welcome book discloses that a few times a year, the owner sometimes stays at his separate residence. Her residence is not connected to the space you stayed at, but does share the parking spaces. I’m sorry you missed this information and we would have been happy to point that out if you mentioned your concern during your stay. We hope to host you again.

Thank you for your feedback. We take guest experience seriously and want to address several statements in your review that are not accurate. During your stay, you reported that certain lighting was not working. Our team responded promptly and came to the home, where we demonstrated that all lighting was fully functional and simply required use of the correct switches. During this visit, our staff was met with an unprofessional and confrontational tone, which made it difficult to assist further despite our efforts to resolve the concern in real time. We strongly dispute the claims regarding cleanliness and condition. This home undergoes a full professional clean and detailed inspection prior to every stay, including documented checklists and photo verification. We have hosted many guests with consistently positive feedback about both cleanliness and the overall condition of the property. Additionally, we want to be very clear that we never threaten or pressure guests regarding reviews. Any suggestion otherwise is incorrect and does not reflect how we operate our business. We believe this review is retaliatory in nature following our attempt to assist during the stay. As always, we encourage future guests to reach out during their visit so we can promptly address any concerns and ensure a great experience.