'Magnolia House' 1 Mi to Historic Georgetown

Shared from the owner:"Hi Joe, We were disheartened to read your feedback as we strive for excellence in guest satisfaction. We typically receive 5-star reviews and regret that your experience fell short. We apologize for the inconvenience caused by the cats and the door locks. Your input is valuable, and we'll address these concerns promptly to ensure a better experience for future guests. We do wish you had reached out during your stay with any concerns so we could have addressed them immediately. Thank you for sharing your thoughts."

Hi Sidney, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:-We typically receive positive feedback about the neighborhood. Located just a mile from the historic downtown area, our neighborhood features a mix of older homes and many newly renovated properties. Unfortunately, the guest didn't reach out during their stay to express their concerns; we could have accommodated them at one of our other rentals.-Having lived in the area for six months, I have not encountered any crime issues and feel that it is a safe environment. It’s worth noting that the public bus stop is is two blocks away, which many residents walk to for their daily commute.-Georgetown’s affordable living and excellent quality of life make it an attractive choice for those moving from the city in search of a more relaxed pace and better weather. This demand has contributed to the growth and popularity of the neighborhood.We truly do all we can to make our home the best possible experience, and we look forward to this property hosting many satisfied guests.

Thank you for reaching out, Meagan, we sincerely apologize if you encountered difficulties in our communication. We take guest concerns seriously and strive to address them promptly.-Upon reviewing the situation, our records show that you checked in on December 27 and departed on the 28th. We received a call from you on January 1, which was your checkout date, expressing concerns about street noise. During our phone conversation, you mentioned no issues with the house. We also informed you about an iPod you left behind, which you acknowledged and appreciated.-We want to assure you that we value open communication with our guests, and we regret any miscommunication that may have occurred. We aim to provide a positive experience for every guest, and we apologize if we fell short in this instance. If there are any lingering concerns or if there's anything else we can do to address your experience, please don't hesitate to reach out. Your feedback is important to us, and we want to ensure your satisfaction. Thank you for choosing our property, and we hope to have the opportunity to host you again in the future.