Unfortunately the property was not clean when we arrived. Many things were noticed: Hard crusted food on the silverware, dishes, pans etc not clean at all, but put away in cabinets. Old coffee left in the coffee pot. Bathrooms not clean, toilet bowls not clean (with pink bacterial rim around water level), Table linen that was draped over kitchen table had food stains and food remnants, as if it was never washed. Dishwasher needed repaired during our stay and the washing machine did not work properly, we were able to use just one cycle. The management company was very apologetic and made things right by discounting our stay. We were not able to cancel (which was offered to us) because we were 3 families staying in the home meeting up with our other 15 or so family members for a week long annual vacation. I cleaned the bathrooms myself and handwashed all of the dishes we used prior to use. (The management company offered to clean, but we were fully moved in and I didn't want to waste the vacation day watching over cleaning staff) Management company also offered to compensate me for cleaning supplies, which I felt was really nice. Management company response was very good and fair. I hope they get to the bottom of why this rental was not cleaned prior to us entering.