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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent The Grand Mayan Riviera Maya reviews

  • Amazing surroundings very efficient and warm people, rooms very clean

    "The location of the property is really stunning and getting better over the years, beautiful gardens and amazing jungle, beautiful birds and animals. People working there is really friendly and efficient. Food a very good, may be the have to do something to avoid the long queues at the restaurant in the evening. Rooms are very clean may be the furniture is a bit old. The entertainement group was very good. May be they have to put some more umbrellas to protect from the sun on the beach palapas and palms are not enough in high season."
    Guest: Elena F. Date of Stay: January 2017 Review Submitted: February 21, 2017
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  • Truly amazing

    "My family of 5 just returned from our fabulous vacation at the Grand Luxxe in Rivera Maya. Before I get into how beautiful and relaxing my vacation was I would like to say a few words about my experience working with Bob. Bob was not only a great person overall but he made sure our trip went according to plan. Bob made communication a breeze. Not only did he respond to our emails quickly he gave us his personal number so we could contact him with any questions. Bob gave us restaurant recommendations and all important information about the resort. I cant say enough about how great Bob is and we will be recommending him to our friends and family. I have never had a better experience booking with anyone. Bob is truly head and shoulders above the rest. The Grand Luxxe is by far the most extravagant hotel in mexico. The employees are kind, the room is absolutely insane, and the the food is great! At the Grand Luxxe you will be treated like royalty. I cant thank bob enough for making our vacation the best possible."
    Guest: dylan r. Date of Stay: April 2017 Review Submitted: April 21, 2017
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  • Excellent resort and rental unit

    "Great resort with so many options for kids and adults alike, lots of activities and restaurants and beautiful pools. Room was immaculate and spacious. Beach not really viable to swim in unless you walk 10 minutes"
    Guest: Jeff G. Date of Stay: March 2017 Review Submitted: March 28, 2017
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    "We rented the Grand Luxxe 3 BR Loft and loved it! Our 4 daughters (13-20 years old) also had a great time. The conclusion was that this was the best place that we have traveled - because of the how wonderful the resort was! Everything we wanted/needed was onsite - no need to leave the property. Even Cirque du Soleil onsite! Many restaurants to choose from (from Italian, Asian, French, seafood, and our favorite Burger Custom Made). The waiters at the restaurants, housekeeping staff, concierge, etc. were incredible and there to help with any question/need we had. The resort gave us the best of both worlds - jungle view from our room & the beach a close walk away. We highly recommend this property and intend to come back in the near future! A huge part of our satisfaction and high rating is due to the owners, Scott & Lacy. They were super to work with! Our vacation planning went without a flaw because they made us feel very comfortable throughout the rental experience with them. Always available for my many questions ; ) They also followed up following our vacation to make sure everything went well for us! We've traveled to Costa Rica, Hawaii, & Cabo San Lucas and we would have to say that this resort & working with Scott & Lacy was the best of them all!"
    Guest: Cindy P. Date of Stay: December 2016 Review Submitted: January 25, 2017
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