BLACK BEAR LODGE 2 Bdrm 2 Bath Sleeps 10 Seasonal Pool Access-Spa
We enjoyed our stay here.
I would rent this Cabin again.
This property is very cozy. Love the cabin feel. Pool was right across the street and not many people using it so that was great. Cookware could use a little updating but other than that it was great place. My family enjoyed it very much.
We enjoyed our stay. The cabin was cozy and the pool was right there. There were some cosmetic things that really need to be fixed. Also it definitely needs a good cleaning and some furniture replaced. Other than that it was a great time.
Thank you for taking the time to share your experience. We do appreciate you staying with us. If at any time during your stay, you notice something that needs our attention please let us know. We would be happy to assist you so your stay is as enjoyable as possible. We are glad that you enjoyed your stay and look forward to welcoming you again in the future.
Someone left trash around the surrounding area 😩. It’s April, you can take down the Christmas Tree and decorations already....
Thank you for taking the time to share your experience. We do appreciate your feedback and have had the decorations take down. We are sorry about the trash in the surrounding area. If you ever notice anything like that during your stay, please let us know. We would have gladly sent someone to pick up the garbage. Thank you again for staying with us and we look forward to welcoming you again in the future.
Could be nice but it was filthy
Let me start with the check in process; Very easy to get to their office. Quick check in. Friendly staff.
Now to the cabin, the drive up is a little steep at points so be advised if you are coming in the winter with snow possibilities. The location is very close to the center of everything in Pigeon Forge. Ample sleeping spots and seating in dining/living area. The cabin was extremely dirty. The rugs had crumbs all over them, the couch had a lot of trash under it. EVERYTHING was covered in dust, and I don't mean your basic little bit of dust, I am talking balls of dust. (On walls, ceilings, curtains, everywhere) It looks like it hasn't been cleaned in 2 years. The stove had grease and grime all over it, same with the microwave. The upstairs shower had mold and grime all around the door. The upstairs shower leaked through to the kitchen downstairs. (I called once I noticed and the lady I spoke to was friendly and called maintenance immediately. Maintenance was there within 15 minutes and removed a "hairball" from the drain. This did not help, it continued to leak. It didn't bother us, but you can tell it has been known because the spot where it was leaking has been removed on the ceiling and put back.) The Wii didn't work, but they got one put in for us. We were looking forward to the hot tub but it smelled a bit like cabbage? Odd, so we chose to stay out of it. The views are beautiful. The upstairs sofa looked like a bear attacked it. Literally, every cushion had 5 inch rips all in them. We travel about 6 times a year all over, we have seen good and bad, we aren't too picky but the filth in the cabin was pretty disgusting. The cabin itself could be great, but it needs a MAJOR detail cleaning.
*Also, wash the dishes before you use them. We ran into several dishes that looked like they were used and put back into the cabinets. And as another reviewer stated, there wasn't a cookie sheet to use. We were prepared and used foil but since it has been mentioned before, you would think they would get one in there.
We called, very kindly, twice to inform them of the condition so we didn't get blamed for any of it and also to discuss the shower leak. The women I spoke to were very friendly and kind and I am sure did all they could.
A very thorough detail cleaning and a good cleaning in between stays and this could be a neat little cabin, especially for the price.
A Home Away From Home
We stayed at this location for the weekend of New Years Eve. We loved the cabin very much. It was spacious and comfortable. The cabin had a homey feeling as if we never left our home. The location was welcoming and beautiful. The rooms were clean. The only downfall was the time we went. We were hoping for snow sadly it wasn't cold enough. Other than the weather, this cabin is a home away from home.
Thank you for taking the time to share your experience. We are getting snow soon. Feel free to come visit again. We do appreciate you staying with us.