6/10 Okay
Catherine T.
May 27, 2023
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Freezer problem
Modern clean apartment. Fine for just two of us but could be cramped for four. There is very little storage space in the bedrooms and the second bedroom is very small with a double bed. Adequately equipped but missing egg cups, coffee maker/percolator /tea pot/jug/ bread bin and knife and only one chopping board. Tea, coffee and sugar provided on arrival plus washing, dish washer tablets, washing up liquid and liquid soap. All very useful for new arrivals thanks. We had a problem with the freezer which was in desperate need of defrosting. Should have been checked and sorted before our arrival. It had so much ice that it was impossible to get a drawer of the freezer back in. Also, the food we had bought to put in the freezer was melting. I rang the host whose name was on the email I received with checking-in details. She was unable to help and I didn’t hear from her for the rest of the week. I managed to turn the freezer setting down so that the food didn’t melt but of course that would not have helped with the amount of ice gathering in the freezer.
Overall, we enjoyed staying in the apartment. It was very quiet and handy for Alum Chine and the beach and promenade. Would stay again but would hope that the freezer was checked before stay.
Catherine T.
Stayed 7 nights in May 2023