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Customs House by Bloom Stays, Large house for family groups of up to 20

Photo gallery for Customs House by Bloom Stays, Large house for family groups of up to 20

Property grounds
Dining
Room
Living area
Interior

Reviews

9.4 out of 10
Exceptional
10 bedrooms5 bathroomsSleeps 20

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Outdoor space
  • Barbecue grill

Rooms & beds

10 bedrooms (sleeps 20)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

1 King Bed

Bedroom 4

2 Single Beds

Bedroom 5

1 King Bed

Bedroom 6

1 Double Sofa Bed

Bedroom 7

1 King Bed

Bedroom 8

1 King Bed

Bedroom 9

2 Single Beds

Bedroom 10

1 King Bed

5 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet · Shower only

Bathroom 4

Toilet · Shower only

Bathroom 5

Toilet · Shower only

Spaces

Kitchen
Garden

About this property

Customs House by Bloom Stays, Large house for family groups of up to 20

Customs House: sleeps 18+2 in 10 bedrooms and 5 shower rooms. There is ample free parking in front of the house.



Lower Ground Floor

Bedroom Nine: (sleeps 2), Twin beds or Superking bed dressing table, hanging rail

Bedroom Ten/ sitting room (sleeps 2) Double sofa bed, side tables.

Stairs up to:



Ground Floor

Sitting room: sofas, Smart TV and gas woodburner

Dining Room: split level dining room with gas woodburner, two dining tables and chairs seating 20 guests

Kitchen: double oven and range hob, microwave/grill, large fridge/freezer, dishwasher

Shower room: shower cubicle, WC and basin

Utility area: washing machine and tumble dryer.



First Floor

Bedroom One: (sleeps 2), King Size bed, dressing table, hanging rail

Bedroom Two: (sleeps 2), King Size bed, dressing table, hanging rail

Bedroom Three: (sleeps 2), King Size bed dressing table, hanging rail

Bedroom Four: (sleeps 2), King Size bed, dressing table, hanging rail

Shower room One: shower cubicle, WC and basin

Shower room Two: shower cubicle, WC and basin



Second Floor

Bedroom Five: (sleeps 2), King Size bed, dressing table, hanging rail

Bedroom Six: (sleeps 2), King Size bed, dressing table, hanging rail

Bedroom Seven: (sleeps 2), Twin beds or Superking bed dressing table, hanging rail

Bedroom Eight: (sleeps 2), Twin beds or Superking bed, dressing table, hanging rail

Shower room one: shower cubicle, WC and basin

Shower room two: shower cubicle, WC and basin

Hen and Stag parties are strictly not permitted due to neighbouring properties.
Pets welcome - up to three dogs.  Please note dogs are not permitted upstairs or on furniture. Please note pet fees are £35 per pet per week.
Unlimited free parking in front of the house
A security deposit of £900 is required at this property. 
Please note that this property is situated in a quiet neighbourhood area, as a result, please no noise after 10pm and all exterior doors/windows must be closed.

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House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

Pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 10737263
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

About the area

Faversham

Faversham is home to this apartment. Arden Theatre and Chart Gunpowder Mill are cultural highlights, and some of the area's activities can be experienced at Shepherd Neame Brewery and Faversham Golf Club. Faversham Miniature Railway and The Hawking Centre are also worth visiting.
View more Apartments in FavershamOpens in a new window
Map
Faversham, Kent

What's nearby

  • Church of St Mary of Charity - 7 min walk - 0.7 km
  • Shepherd Neame Brewery - 9 min walk - 0.8 km
  • Arden Theatre - 12 min walk - 1.0 km
  • Shrine of St Jude - 15 min walk - 1.3 km
  • Oare Gunpowder Works County Park - 8 min drive - 2.3 km

Getting around

  • Faversham Station - 16 min walk
  • London (SEN-Southend) - 100 min drive

Restaurants

  • ‪Fillers - ‬14 min walk
  • ‪The Creeker’s Tap - ‬13 min walk
  • ‪Bull Inn - ‬14 min walk
  • ‪The Leading Light - ‬11 min walk
  • ‪Shepherd Neame - ‬7 min walk

Frequently asked questions

Is Customs House by Bloom Stays, Large house for family groups of up to 20 pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Customs House by Bloom Stays, Large house for family groups of up to 20?

As of 14 May, 2026, prices found for a 1-night stay for 2 adults at Customs House by Bloom Stays, Large house for family groups of up to 20 on 7 Sept, 2026 start from S$2,121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Customs House by Bloom Stays, Large house for family groups of up to 20?

Check-in begins at 3:00 PM.

What time is check-out at Customs House by Bloom Stays, Large house for family groups of up to 20?

Checkout is at 10:00 AM.

Where is Customs House by Bloom Stays, Large house for family groups of up to 20 located?

Situated in Faversham, this apartment building is within a 10-minute walk of Church of St Mary of Charity and Shepherd Neame Brewery. Arden Theatre and Shrine of St Jude are also within 15 minutes. Faversham Station is 16 minutes by foot.

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 18 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.2/10

Cleanliness

9.6/10

Check-in

9.6/10

Communication

9.6/10

Location

8.6/10

Listing accuracy

Reviews

From a partner site

10/10 Excellent

Amaryllis C.

Family stay at Customs House

A great weekend enjoyed by all the family. Very clean and nicely furnished property, well equipped kitchen, very comfortable beds with crisp white bed linen, modern, warm and cosy shower rooms. Unique location close to pleasant town of Faversham yet short walk into the countryside.
Response from VrboOwner on 31 Mar, 2026
Dear Ami, Thank you for writing this lovely review of your stay at the Customs House. We are so happy to hear that you enjoyed the property, the location, and the close proximity to the countryside. We very much hope to host you again soon. Best wishes, Bloom Stays
From a partner site

10/10 Excellent

ian M.

A great place to stay

We booked this place for a celebration. It had all we wanted and it was clean and well located to access Faversham town centre. The Quay is a great place and you have access to river walks.
Response from VrboOwner on 16 Oct, 2025
Dear Ian, Thank you for writing this lovely review on your stay at Customs House. We are very glad you enjoyed your celebrations at the property, and made time to take walks along the river. We very much hope to host you again soon. Best Wishes, Bloom Stays
From a partner site

8/10 Good

Christmas 2025

Good location and accommodation. Faversham is an established Kent market town with many facilities provided
Response from VrboOwner on 31 Dec, 2025
Thank you for taking the time to write this review of your stay at Customs House. We are very glad you enjoyed the property, and made time to enjoy Faversham. We very much hope to host you again soon. Best Wishes, Bloom Stays
Verified

10/10 Excellent

Caroline S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great house right on Standard Quay.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Steve A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely House for large group

This is a really nicely finished property, ideal for a large family gathering or for larger group trips away. Standard Quay is a fantastic location too.
Stayed 4 nights in Aug 2021
Response from VrboOwner on 23 Aug, 2021
Many thanks for your wonderful feedback, we do hope you can return again in the future.
From a partner site

10/10 Excellent

Wonderful big birthday celebrations

Wonderful stay fantastic time in a beautiful house. Everything we needed was there. 3 generations celebrations for big birthdays perfect time perfect location, perfect time had by all.
Response from VrboOwner on 24 Feb, 2025
Thank you for taking the time to review your stay at Customs House. We are so pleased that the family had a great time celebrating the milestone birthdays in the group and the property was perfect for you. Thank you for being great guests and we look forward to welcoming you back again soon. Best wishes, Bloom Stays
From a partner site

8/10 Good

chris b.

Great stay at The Customs House

Great location, great dining area supported by fine kitchen facilities. Comfortable bedrooms. Everything as advertised. Thank you for our stay.
Response from VrboOwner on 8 Oct, 2024
Thank you for taking the time to review your stay, Christian. We are so pleased to hear you had a wonderful stay at Customs House and enjoyed your visit to the UK. Thank you for being great guests with us and we look forward to welcoming you back again soon. Best wishes, Bloom Stays
From a partner site

10/10 Excellent

debbie f.

Lovely long weekend break

16 of us stayed very comfortably in this lovely house - it is well situated with shops and bistros around - ample seating, glasses, plates etc. bedrooms are nice and beds comfortable too.
Response from VrboOwner on 13 Aug, 2024
Thank you for taking the time to review your stay, Debbie. We are so pleased to hear you had a wonderful stay at Customs House and you were able to explore the local area and everything this has to offer. Thank you for being great guests with us and we look forward to welcoming you back soon. Best wishes, Bloom Stays
From a partner site

10/10 Excellent

Group Stay

The Custom House was all I had hoped for, there were 16 of us staying on a Pilgrimage from Rochester to Ramsgate. It provided a welcome and comfortable place to stay after long walks.....very well equipped, clean and quiet at night.
Response from VrboOwner on 19 Sept, 2023
Thank you Sharon for your review. We are pleased to hear that you enjoyed your time at Customs House. We look forward to welcoming you back again soon, best wishes Bloom Stays
Verified

10/10 Excellent

Jan A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Customs House

We’ll equipped, comfortable, extremely clean and spacious property. The garden is great for young children with plenty of seating for adults. The area is lovely and interesting to explore. Nearby Whitstable is also great.
Stayed 7 nights in Oct 2023
Response from VrboOwner on 2 Nov, 2023
We are so pleased you enjoyed your stay and thank you for being such a great guest, Jan! We hope to welcome you back in the future. Best wishes, Bloom Stays
Verified

10/10 Excellent

Patricia H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fabulous Faversham

Lovely large property for our group of 9 adults. Very comfortable, excellent cooking facilities. Near to the high street and walks but very peaceful. Faversham is a friendly place. Recommended
Stayed 4 nights in Jan 2025
Response from VrboOwner on 3 Feb, 2025
Thank you for taking the time to review your stay, Patricia. We are so pleased to hear you had a wonderful stay at Customs House and were able to explore Faversham during your time in Kent. Thank you for being great guests with us and we look forward to welcoming you back to one of our properties soon. Best wishes, Bloom Stays
From a partner site

10/10 Excellent

Fabulously Perfect

I really can not say how much of a fabulous choice staying at Customs House was to celebrate my mums 70th Birthday. Right from the beginning, the contact with Bloom Stays was easy, informative and friendly. The emails had all the information we needed or asked for. The house itself is perfectly situated on Standard Quay, just yards away from antique shops, Cafes, a Pub and beautiful views across Ham Farm. The house was perfectly equipped. We held an afternoon tea on one of the days and the kitchen had everything we needed and the communal area of the dining room and front room all flowed perfect for a social gathering. The rooms were well appointed, gorgeously comfy beds, with enough bathrooms for all. A separate snug front room served well for those wanting some peace and quiet from the main room. We really could not have wished for a better place to stay. I hope to book again in the future.
Response from VrboOwner on 6 Mar, 2026
Dear Rachel, Thank you for writing this wonderful review of your stay at the Customs House. We are so glad you loved the property, the location, and the local Cafes and Pubs. It is truly a perfect place to celebrate a birthday with loved ones. We very much hope to host you again soon. Best Wishes, Bloom Stays
From a partner site

8/10 Good

Very nice accommodation.

It is a lovely property, superbly located. A couple of issues We would not book in the summer because of the 8 O'clock curfew. BBQ too small for 17 guests and feels like you are stopping people having a BBQ. It's a pity because the garden is also very nice.
Response from VrboOwner on 10 Apr, 2025
Dear Andrew, Thank you for taking the time to write this review. We are very glad you enjoyed the property, however wanted to clarify that the noise curfew is at 10:00pm not 8:00pm, as stated on our website. We very much hope to host you again in the future. Best Wishes, Bloom Stays
From a partner site

10/10 Excellent

maureen k.

Diamond Anniversary

Lovely house, excellent location we would certainly book again, a few little things would have made it perfect, cushions for outside seating, bbq tools and a few door knobs loose, which we notice had all been mentioned before.
Response from VrboOwner on 3 Aug, 2022
Thank you Maureen for your review. We are pleased to hear that you enjoyed your time at Customs House and will pass on your comments to the owner. We look forward to welcoming you back again soon, best wishes Bloom Stays
Verified

10/10 Excellent

Catrine V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Faversham

A wonderful stay in Customs House in Faversham. A group of 20 people enjoying the house and the town. The house worked very well even full. We enjoyed the garden when we arrived, with pizzas from Papa Bianco and ate indoors later when the weather turned. We tested the wine bar and bought food from both the butcher and the cheese shop. Great pubs and a very nice triple market weekend. The train into Canterbury was very practical. All in all a perfect birthday celebration.
Stayed 5 nights in May 2025
From a partner site

10/10 Excellent

Bob W.

Customs House stay

Customs House was our choice for a special anniversary with our large family and it was a great success. The house is perfect for large groups with ten very comfortable bedrooms, and very spacious living and dining areas. There is a pleasant garden and patio with lots of seating. Standard Quay where it is situated has lots of antique and bric a brac shops excellent for browsing, and a fabulous butcher whose tomahawk steaks we cooked on the barbeque! There are also restaurants and cafes.
Response from VrboOwner on 27 Sept, 2022
Thank you Robert for your great review. We are pleased to hear that you enjoyed your time at Customs House and exploring the local area. We look forward to welcoming you back again soon, best wishes Bloom Stays
From a partner site

8/10 Good

Miles R.

Great location

Great location, ideal for family get togethers with restaurants and bars close by. Beautiful house - spacious bedrooms, nice dining area and clean, functional bathrooms. Could improve on finishing touches - living room furniture is a bit outdated and kitchen could be better equipped - e.g. only 1 functioning frying pan (2 others needed replacing), kettles furred up and family size dishwasher not really adequate for larger parties of 8 or more - we were 15! Door handles need fixing too - they have a tendency to fall off.
Response from VrboOwner on 30 Jun, 2022
Thank you Miles for your review. We are pleased to hear that you enjoyed your time at Customs House and we will pass on your comments regarding the kitchen to the owner. We look forward to welcoming you back again soon, best wishes Bloom Stays
From a partner site

10/10 Excellent

A home from home for a large family

We were a big family group celebrating a milestone birthday, and this was the perfect venue. Although the house could sleep so many, it felt compact and home-like. The arrangement of rooms worked really well, with a small sitting room to retreat to (or crowd in to watch the women's football) and the open plan dining/seating area for communal games and chat. The kitchen was pretty easy to use (just one pan that didn't seem to work on the convection hob!). Beds were super-comfortable, and Nicola was very helpful about linen for the sofabeds. The immediate area is quirky and interesting, and there are lovely walks along the creek or into town. We loved it!
Response from VrboOwner on 5 Aug, 2023
Thank you for taking the time to leave a review, we are so pleased you enjoyed your stay.
From a partner site

10/10 Excellent

Judy I.

A really good large family visit

Customs House was an excellent venue for our very large family of 20 - aged from 5 upwards. There were spaces for us all to chill out and plenty room to eat around the large dinner tables. The setting of Customs House is just magical for an outgoing and sociable group - in addition to the creek with boats and a boatyard nearby there are cafes, quirky shops and a great pizza bar with tables outside and serving excellent pizzas which we all enjoyed. We stayed over October half term and were so lucky with the mild and sunny weather but it would be great there in the spring and summer too and there are walks around the town and countryside that can be enjoyed all year round. We really liked Faversham town and the markets and also our short trip to Whitstable and a totally different vibe.
Response from VrboOwner on 31 Oct, 2022
Thank you Judy for your lovely review of Customs House. We are glad you enjoyed your stay and hope to welcome you back in the future. Best wishes Bloom Stays.
From a partner site

8/10 Good

Tired property- excellent location

Good for a large family gathering but needs attention to details/condition at this price. One main bedroom wall paint peeling off in places (or damaged) Areas of damp in basement Many dining room chairs stained and need replacing TV control incomprehensible but plenty of channels -either instructions or a new TV needed Lots of paint peeling off the rails leading up into house A few cups and glasses chipped when arrived Overall could be excellent but needs some tender loving care The 9am curfew is annoying preventing small children going out into garden but the next door neighbour makes sure you adhere to it by giving a lecture
Response from VrboOwner on 19 Jul, 2022
Thank you for your feedback. The points mentioned have not been raised by guests before, however have been highlighted to the owner who will be addressing immediately.
From a partner site

8/10 Good

Sasha E.

A shame as it could have been perfect

The location, cleanliness, comfort of the beds and size were perfect however due to noise complaints we had the owner storm in at 4pm on Saturday afternoon to tell us off and we were no longer allowed to use the garden which was a real shame as if was a lovely sunny day. This did really dampen the stay as other than that is was perfect. The house really shouldn’t be for big groups as the neighbours are all very close and very sensitive to any noise at any time.
From a partner site

10/10 Excellent

Sally L.

Family holiday

We hired Customs House for a family holiday over the October half term. We were a group of 17 and two dogs. The house was spacious and more than large enough to cater for the group. The beds were very comfortable and there was always hot water despite so many people in the house. Location was great with lots of restaurants and bars in Faversham to chose from. The quay in which the house is located on also had a couple of nice bars and antique shops to look around. Would definitely recommended for a family holiday.
Response from VrboOwner on 19 May, 2022
Thank you Sally for your lovely review. We are so pleased to hear that you enjoyed your stay at Customs House and we look forward to welcoming you back very soon. Best Wishes Bloom Stays.
Verified

4/10 Poor

Unity H.

Liked: Communication, location

Mixed!

The property was broadly as described although with less of the soft furnishings than in the pictures. It is a decent sized house, but slightly let down by the fact that there is nowhere to gather and sit beyond the dining room table. It is nice and the dining room is open plan. There is a room with a TV but no way you can fit all those staying into that room comfortably. You must adhere to the no noise after 10pm rule. We forgot to do this on the first night and had a text from the property manager which we promptly responded to. However, the property manager then turned up at the house the next morning to remind us even though we had been in communication over the phone. This was fine but it felt like a slight invasion of privacy. Some things to be aware of: - It is really limited on some key items. The towels are tiny and I would advise bringing your own. - We had no bin bags when we arrived. Some were dropped off but not enough and we could not throw all the rubbish away (more on this below). - There was only one tea towel, so it is impossible to do all the washing up and putting away required over the weekend. - There are no touches you would expect e.g. shower gel, some milk etc. There were two broken chairs when we arrived which we were then charged for even though we were not responsible for breaking them, so if there is anything broken or out of place when you arrive you should send pictures to the property manager to avoid being taken advantage of. It isn't made clear to you that you have to leave the house in the exact state you found it, this is hidden in the small print terms and conditions. We were charged an additional cleaning fee and the pictures they sent as proof were items that were washed up but not put away and extra rubbish we couldn't throw away because not enough bin bags were provided. We were tidying throughout the weekend but with a check out of 10am and those other things like not enough bin bags or tea towels it was impossible to leave it in the exact same way we found it and therefore got charged. Overall, this is a nice place and good for gatehrins but the hidden extras we were charged for, the fact that this was expensive compared to the market anyway and the lack of acknowledgement of the mitigating circumstances, I would not stay here again.
Stayed 2 nights in Sep 2021
Response from VrboOwner on 29 Sept, 2021
Thank you for your review, unfortunately as the house was left in such a poor state after your stay considerable additional cleaning was required along with the repair of two broken chairs, as per the images we have provided you with. These were not broken prior to your arrival. Unfortunately the House Rules were not followed and the house was not respected by your group, which was very disappointing.
From a partner site

10/10 Excellent

Ben R.

Wonderful spot

What a great house, in a wonderful spot of a lovely town. We had a great time and would highly recommend this house. Very easily accessed and all very clean and tidy too.
Response from VrboOwner on 21 May, 2022
Thank you for such a lovely review. We are pleased to hear that you enjoyed your stay at Customs House and we look forward to welcoming you back again soon. Best Wishes
From a partner site

10/10 Excellent

Andrew F.

Customs house

A great week's stay for all our family with lots to do locally, I would certainly go back for another holiday.
Response from VrboOwner on 21 May, 2022
Thank you for your lovely review. We are pleased to hear that you enjoyed your stay at Customs House and we look forward to welcoming you back soon.

About the host

Hosted by Bloom Stays Holiday Letting Agency

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