Sunset Malaga Apartments - Baños 8

We sincerely regret that your experience at our property was not satisfactory. We appreciate you taking the time to share your impressions, as your comments are very important to us and help us improve. We are very sorry that the condition of the apartment did not meet your expectations. We have taken note of each of the points you mentioned, from the furnishings to the cleanliness, and we have already initiated a thorough review to resolve these issues as quickly as possible. Our goal is to always provide a comfortable, safe, and pleasant space for all our guests. We apologize for the inconvenience caused and, as you clearly stated, we immediately offered a full refund, as we understand that the situation was not appropriate. We are also sorry that the area was not welcoming to you. We sincerely hope you will give us the opportunity to improve your experience in the future.