Cave Apartments Mexico 5

Hello Brenda Thank you for the great review, I am glad that you enjoyed your stay in one of our apartments, I invite you again Greetings Peter

Hello, Will I sincerely apologize for the situation and would like to explain the misunderstanding. Unfortunately, I didn’t receive any information about your booking, neither on the day it was made nor on the day of your arrival. I use a channel manager system that integrates various rental platforms, but this time there was an error. I only became aware of your reservation when you contacted me through another platform. The apartment was already rented at the time of your booking, and the "for sale" sign refers to another unit in the building, not mine. You mentioned this was a scam – I disagree. If it were, you wouldn’t have received a refund or an alternative accommodation offer from VRBO. At the time, I was in the mountains with no internet access, and my manager also had no knowledge of your reservation. Thanks to this situation, the issue with the system has been resolved to prevent similar cases in the future. Once again, I apologize for the inconvenience. Best regards, Piotr