Our host Augosto was terrific. Helped us with everything during check in and check out. We had a small issue with our water and he came out on a Sunday night at 11pm to fix it.The apartment has a really great location in the city. Bed was comfortable, bathroom was good and shower was great. Having a couple of small balconies out the side and an area in the front you can sit outside overlooking the street is great. I think my only complaint would be the kitchen amenities. Being that you cant drink the water in Sicily, maybe a couple bottles of water in the frig would be good when you arrive. There was no paper napkins, paper towels, tissues, dish towels to use in the apartment. There was a couple of coffee makers but for real coffee grounds, and no coffee. No coffee maker with pods units, like a Lavazza machine. If they could improve on the little extras, it would be a 10 for sure. Driving in the town is a little tough. Very narrow streets and not easy to drive around with one way streets. Parking is ok. We were there during a festival and parking was bad. Had to park way up the mountain.