Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Hale Moana was a perfect spot for our stay in Kauai. great location, literally steps from Baby Beach. nicely shaded with a nice breeze that kept the late July temps down. I would stay here again in a heartbeat, but there are a few things that need to be addressed. I called their office once before we left, and twice while we were there. I got the answering machine of someone named Charlee. Charlee doesn't return phone calls. We called the emergency number because the kitchen sink was backing up and the garbage disposal was not working. He had never heard of Charlee either, but he came right out and fixed it. Finally got ahold of someone to tell them the TV in the master did not work, the blinds in the second bedroom could not be raised, and the toaster would not toast. none of this was fixed while we were there. the master shower had heavy black mold spots on the tile, and the shower liners were all mildewed. Both bathrooms need a heavy cleaning, and one of the twin beds had holes in the sheets. All that aside, this is a great place to stay, nice and quiet, very comfortable, just needs a little TLC. And you can't be the views.