Villa Seahorse, Bali - Lovina Beach Poolvilla, 2BR Joglo!

Thank you for taking the time to share your feedback. The villa is a traditional Balinese property and, as described in the listing, features authentic architectural elements such as stairs, varying floor levels, and lower door frames, which are characteristic of this style of home. Many guests specifically choose the villa for this unique and traditional atmosphere. We are sorry to hear that some aspects of the stay did not fully match your expectations. During your stay, our local team remained available and responsive, and information was shared directly with the villa manager regarding the points raised. We continuously maintain and improve the property, including outdoor furniture and technical facilities, as part of our ongoing upkeep program. Regarding the air conditioning, the villa is designed with open living concepts that are common in Bali, intended to combine indoor and outdoor tropical living. Pool maintenance is carried out regularly and chlorine levels are monitored carefully to meet hygiene and safety standards. We appreciate your acknowledgment that, despite some challenges, you still enjoyed the overall experience and value of staying in a traditional Balinese village setting.