宿泊者限定の口コミ
4/10 (不満)
Lydia N.
2026 年 10 月 1 日
良かった点 : ロケーション
気になった点 : チェックイン、コミュニケーション
We found the place okay, but the directions were wrong. Took us a bit to locate the correct home in the park based on photos alone. When we arrived the place was decently clean. No microwave, which was an issue for us. We bought microwave meals for the week because we didn't want to cook and weren't able to make them and was forced to spend additional money. Also, Wifi was advertised and there wasn't any, forcing us to buy more data than anticipated. I contacted the owner and property management company from day 1 since we also had a key issue, which was rectified quickly. The missing microwave and no Wifi was an issue that never got fully rectified. Listing also said there was a TV in the master room, which there wasn't. The second or third day I found fleas on my foot. When I brought this up and provided photo evidence, I got ignored. I spent the entire stay fighting with the property management and customer service - providing many photos for proof of the issues. Property management dropped off a microwave and left it out in the pouring rain all day on day 4, leaving it un-usable because we weren't about to start an electrical fire or short circuit. My frustration on top of dealing with both parties the entire stay and not getting taken care of is that in VRBO's guarantee, they specifically say that if amenities are missing, they will move you to a place that has those amenities. That was not the case here. They didn't honor that.
2026 年 9 月に 6 泊滞在