4/10 (不満)
Jamie G.
2025 年 10 月 29 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
It is close to shops and the bus is very accessible although the house was very clean and very pretty. It was very disappointing as well. It was understandable the first day and the problem was resolved when the plumber came, but our last 36 hours was horrible. There was no heat no hot water thank goodness for the fireplace we kept messaging the property manager that we had no water, and we had to bathe with freezing cold water, and that there was no heat. We were using the fireplace the entire time and when we were thinking of leaving to go book, another hotel the only response was “please remember to take all your belongings“ if we didn’t have such a horrible experience the last 36 hours everything else would have been fine. We even understood the first day when their electricity tripped out because we had such speedy service and their plumber was extremely kind. The other thing that was very frustrating. Is we had to ask the plumber to try to help us understand how to use the oven and he couldn’t even understand and he asked if there were any directions left behind which there wasn’t we eventually figured it out by asking somebody in the supermarket
Jamie G.
2025 年 10 月に 7 泊滞在
