Caletta Nest 11 by Klodge – Pool, sea & tennis

Dear Guest, We firmly contest the claims made in your review, as they do not reflect the condition of the property nor the actual events that took place. The property is accurately represented by the published photographs and was duly cleaned, inspected, and prepared prior to your arrival. We therefore reject any assertions regarding alleged deterioration or unlivable conditions. Contrary to your statement, the property was in fact used and left in a dirty state—with clear signs of use, including in the bathroom. It is therefore untrue that you merely entered and left immediately. Your account regarding the refund is also inaccurate. Although there were no conditions that would have prevented your stay, we made an exception and granted a partial refund. The charges for cleaning and linens cover services that had already been provided before your arrival. Finally, we consider the use of the term "scam" to be particularly serious. Publicly alleging fraudulent conduct without any basis may constitute defamation and carry legal consequences. We therefore reserve the right to protect our reputation through the appropriate legal channels. While we respect all opinions, we cannot accept personal assessments turning into false and damaging accusations. Klodge

Gentile Matteo, grazie di cuore per la sua bellissima recensione! Siamo felici che l'alloggio e l'esperienza siano stati all'altezza delle aspettative e che abbia apprezzato la posizione fronte mare, la pulizia, la tranquillità e il paesaggio. Caletta è un luogo con attenzione alla cura del verde e dell’ambiente circostante. Speriamo di riaverla presto con noi! Un caro saluto dal team Klodge