8/10 Bueno
Helen S.
11 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had trouble with the TV and had no TV for 2 days. Called and someone came immediately. Would have called day 1 but not sure if we were using remotes properly. We were, cable box broken. My advice is to give more details about the TV. I've never been in a stay that did not have directions (all TV's are different). It can be simple and should be left at each TV. TV in bedroom had not even been set up so our tech did that as well. By the way, shout out to the tech, Philip, who was INCREDIBLE. Also, the one thing guests want is coffee in the AM. Even if they go out, they want their morning coffee. You had PAM, flour, even coffee but you could easily have had powdered creamer and sugar. It's a small thing, but it matters! We could not use the dishwasher, gave up, and washed everything by hand. Again, a simple note in kitchen would be helpful, just as the note about TV instructions and channels. Lastly, an extra blanket in the upstairs bedrooms would have been welcomed. We had a cold snap while in Charleston and doubled the comforter for warmth.
Helen S.
Se alojó 4 noches en diciembre de 2025
