Proceed with caution, see below, we did not want to leave this review but have been advised to do so since homeowner is not cooperating after agreed upon solution on 7/12: 1. Upon checking in to property 7/4/21 and setting up sleeping areas downstairs in lakeside bedroom it was discovered there were dozens of mouse droppings in the lower two drawers where blankets were stored, more droppings were found under both kitchen sink areas, contacted owner, cleaner came back and just cleaned the 1 drawer and kitchen area and did not look around on own to address any other potential dropping areas 2. Saw mouse that evening under cabinets 4pm in kitchen & heard mouse under the kitchen sink lake side area around 9:30pm 3. Discovered more mouse droppings morning of 7/5 on kitchen counter, sink, & cleaned dishes near front entrance, notified owner, spoke on phone, dispatched the local exterminator who came at noon the day of 7/6, poison and bait traps were set 4. Left home for excursion to get out of house after exterminator 7/6 for 2 hours during the afternoon and came back to a mouse caught in the trap on top of kitchen counter, had to dispose of dead mouse, notified homeowner (mouse was out during day time) 5. Did more investigation on 7/6 & 7/7 after the mouse was caught so soon to find additional fresh droppings under sink near back porch area in kitchen. 6. Caught additional adult mouse on morning of 7/8, notified and opened case with VRBO. 7. On 7/9 found dying infant mouse in back downstairs bedroom, as the evening came an additional 2 infant mice came from locked downstairs utility room, staggered into lower back bedroom dying - discovered as we were trying to move all children & sleeping areas upstairs for the last night. Discovered additional fresh droppings in middle drawer of lakeside downstairs bedroom and droppings all over the carpet on wall of dresser & behind dresser, texted homeowner to notify of a much more substantial rodent issue. 8. Were were told during conversations and texts with homeowner that this was "not ever a problem before, and had no complaints prior." In conversation with husband of homeowner on 7/12 disclosed they had caught occasional mice before, this was never disclosed prior to renting. 9. Owner has backed out of agreed upon partial refund. 10. Other: beach area overgrown, bugs never cleaned from screens, carpet chewed up, broken screen, cracked toilet handle. VRBO escalated case to Health & Safety Department.