Haven Haus - 3 HAB / 2BA - Gran lote, jacuzzi, pozo de fuego

Thank you so much for the wonderful review! We’re happy to hear you enjoyed your stay and found the property clean, comfortable, and welcoming. A comfortable bed makes all the difference after a day of exploring North Georgia! We truly appreciate you staying with us and hope to welcome you back again soon!

Thank you so much for the great review! We’re glad you enjoyed the beautiful scenery and peaceful, secluded setting. There’s nothing quite like getting away from it all and relaxing in the North Georgia mountains. We appreciate you staying with us and hope to welcome you back again!

Thank you for taking the time to share your experience! We’re glad you enjoyed the peaceful setting, well-stocked kitchen, hot tub, and firepit after spending the day exploring Helen. We’re also happy to hear our management team was responsive when you needed us. We appreciate your feedback regarding the signage and road conditions leading to the cabin. Mountain roads can sometimes be a little challenging, particularly when arriving after dark, and we agree that first-time guests may find arriving during daylight helpful. We will review the directions and signage to see where we can make things clearer for future guests. Thank you again for staying with us, and we hope to welcome you back for another relaxing North Georgia getaway!

Thank you for your feedback! We’re glad to hear you found the bedrooms comfortable and enjoyed the quiet location. We apologize for the difficulties with finding the cabin and for the cleanliness issues you mentioned. We take all guest comments seriously and will address the bathroom mats and shower immediately. We appreciate you bringing these to our attention and hope to have the opportunity to host you again in the future.

Thank you so much for taking the time to leave such a detailed review! We’re glad you enjoyed the cabin, found everything clean and well stocked, and had an easy check-in and check-out experience. We’re also happy to hear our management team was responsive when needed. We appreciate your detailed feedback regarding the road and directions. The tucked-away location is part of what gives the cabin its peaceful mountain setting, but we completely understand that finding it for the first time—especially after dark—can be a little challenging. We’re glad the directions we provided were helpful and that your small sedan was able to make the drive without any issues. We will continue looking for ways to make the arrival instructions as clear as possible for future guests. Thank you again for choosing to stay with us while you were in town for the wedding. Hopefully next time you’ll have more time to relax and enjoy the hot tub and fire pit! We would love to welcome you back!

Thank you so much for staying with us at Haven Haus and for taking the time to share your detailed feedback! We’re so glad to hear you enjoyed relaxing on the deck and soaking in the hot tub — it truly is such a peaceful spot. We also appreciate your notes about the pantry items and the road conditions. We’ll make sure to clarify in our listing that guests should bring their own cooking essentials, and we’ll look into adding even clearer directions for future guests. Your comments help us continue improving, and we’re thrilled you had a relaxing getaway overall. We’d love to welcome you back anytime!

Hi James, we are sorry to hear you had some negatives about your stay. The dead roaches you found is because we do have pest control that comes out every other month. We rather you find dead ones then them alive. That means it's doing what it should be doing. Our cleaners cleaned the day before your arrival, so I apologize if any died in-between then. I will speak to our maintenance about the kitchen drawer and get some ice trays for there. The AC I wish you called us we could have got someone out there to check it for you. We try to make all our guests as comfortable as we can. Thank you for the feedback.

Thank you so much for the great review! We’re happy to hear you found the property clean and comfortable and that you enjoyed relaxing in the hot tub. We appreciate your feedback regarding its size as well. Most importantly, we love hearing that you would stay with us again! Thank you for choosing us for your North Georgia getaway, and we hope to welcome you back soon!

Thank you so much for the wonderful review! We’re thrilled you loved the home and enjoyed the beautiful space. Hearing that you’re already planning to come back means so much to our team! Thank you for choosing to stay with us, and we look forward to welcoming you back for another North Georgia getaway!