Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We found out, a week from leaving, that’s the rental property was NO WHERE near where it was listed on VRBO. It was 2 miles outside of town, with no ability to walk to shops or food. Once there, the blinds were all broken, the back door didn’t lock, AND the hot tub needed parts so it wasn’t working. We went to turn on the TV, and the sound didn’t work their either. (Thank goodness we had brought our own Roku stick because that was the only thing there was to do. All of this sounds terrible, but it got worse. As we all got ready for bed, the downstairs bathroom with the queen bed had been leaking for a while. (We didn’t notice when we got there as we were all wearing shoes and the leak didn’t show through the carpet in the bathroom.)We had closed the windows when the rains came, so the entire bedroom and bathroom smelled like cat urine. Completely disgusting, and unable to sleep with the smell, the couple staying in that room was resigned to sleep on the living room couches. When we woke to use the grill the next day, it was disgustingly dirty and took 2 hours to fix. The rental property managers did not come to help with ANY of the issues. In fact, they never answered any of our inquiries about getting help with any of it. (My husband worked in construction during his younger days. We aren’t novices to taking care of a home. We just didn’t anticipate having to do that every day while on vacation.)I have left 3 messages requesting a partial refund, and the property management group has not responded AT ALL to any of them. We stay at VRBO’s at least once a month. This experience may change all of that. It was, by far, the worst place we have ever stayed. (And despite my showing the company that their location ping for the rental is 2 miles from the rental, they STILL haven’t changed it. They STILL show the cabin a short block from town. They aren’t concerned at all about the lie about the lo