5BRプールヴィラ、2ディズニールーム、ゲームルーム、アラーム、ゲート付きリゾート、8マイルトゥディズニー

Thank you for choosing our home for your stay, you are definitely welcome anytime. Great family to host Safe travels back home. See you soon! 5 tars to this family

Thank you for your feedback. I truly appreciate you taking the time to share your experience. Regarding the drive times, the distances listed in our description are based on typical traffic conditions, though we understand that actual travel times can vary depending on traffic and time of day. I’m sorry if this caused any inconvenience during your stay. I apologize for the pool light issue — this is something we were not previously aware of, and it has since been addressed so future guests will not experience the same problem. As for the souvenir cups, I regret that there was a miscommunication and that they were not mailed as expected. Please send me your address and will let management know to mail them. That is completely on us, and I apologize for the oversight. We always strive to provide a positive experience and take guest feedback seriously as it helps us improve. Thank you again for staying with us, and we wish you all the best in your future travels.

Thank you!!! Hope to see you again. Love to have this beautiful family back

Thanks Victoria it was great having you, Hope to host you again Best regards Jeanette

Thanks for the feedback, hope to host you again Jeanette

Hi Pamela I am so glad you guys enjoyed the home. Hope to see you again My regards Jeanette Infante

Thank you, hope you had a great stay. and we will be more than happy to have you again my regards Jeanette

Thank you so much, I am happy to hear our home was a perfect fit for your family vacation. It was our pleasure to host you, and we hope to welcome you back for another wonderful stay.

I am glad to hear that you enjoyed your stay and you will rent again! We will welcome you back in the future

Hope to see you soon!! Thanks for choosing this vacation home for your family vacation My regards Jeanette

Good day Lori, First let me start by once again apologizing for the inconvenience you have dealt with during your stay at my property, please believe me when I say that I strive to maintain it in the best possible conditions for my visitors. Secondly, I thank you for the information. I hope you understand how difficult it could be at times to rely on hired help to care for one's property; as you saw it isn't always done properly. Lastly, I can assure you that the necessary calls and orders have been made as to correct the issues you brought to my attention. I thank you once again Again, please receive my apologies and my sincere gratitude, would you choose to stay at my property in the future, I will gladly accommodate your travel schedule All the best, Jeanette Infante

Thank you so much for taking the time to write a review. Our main goal is for the families to feel at home. Hope to see you back soon My regards Jeanette

I am so glad you guys enjoyed the home. It was a pleasure to have you as a guest. Our main priority is for our guest to feel comfortable as if it was their home. Hope to see you again Jeanette Infante

I'm shocked and disappointed by your review. You mentioned a lack of toilet paper, paper towels, and trash bags, but we clearly state our policy is to provide essentials for a comfortable stay, not to cater to every need like a hotel.. We provide a start up kit More concerning is the state of the house when you left. I've received complaints from the managing company about the condition, and I had to pay extra for cleaning. Given this, I'm surprised you didn't take responsibility or offer to compensate. If there were issues, I wish you had reached out instead of leaving without mentioning them. My regards Jeanette

Love to here that you enjoyed your stay! Travels to attractions and parks may get hectic with traffic depending on time of the year. Although the ride is well worth it. Thank you for your review and I hope you come back to Solana! - Angie

HI Mr. David let me begin by saying I am so sorry for the late response, but I have been overseas on a family emergency and just got back. I tried to fix the issue when I first heard the problem but believe it or not still has not been fixrd due to shortage of pumps in the US. Unfortunately theres things that can happen that I cant control I completely apologize and I will be refunding whatever amount you have paid for the pool. I cannot change the past but if you ever wopuld like to stay with us again I can give you a discounted rate and the pleasant stay my guest are accustomed to. My regards Jeanette