Our time in the house was pretty great, with so much provided to be comfortable in the house. The rooms were cozy and bathrooms/rooms were very spacious. All the rooms had giant closets, so if you have babies that you want to have a quiet dark place, a pack and play fits with a ton of leftover room. There was a pack and play provided, even though RD said there was not. The bikes and locks were very helpful and fun to have around the beach and Seaside.
The major issues were with the property mgmt company, Royal Destinations. The first day we noticed that the charger for the golf cart was unusable because of the exposed, splitting wires. When I notify RD that we were not able to use the golf cart because of the dead battery and wires, they did not get back to us about a remedy. After two full days, the issue was fixed and RD said they would pro-rate the cost of the cart.
The internet was not working and so we mentioned this with the golf cart and there was no response, other than to allow us to try and fix it and tell us where the router was (locked owners closet), for us to try and reset. On our third day in they came out to fix the router.
The grill was in bad shape, with a completed rusted grease trap. The issue was fixed within a day, replacing the whole grill. However, on our second day using the original grill a, grease fire started and the indoor fire alarms went off. The fire alarms were very sensitive to outdoor smoke and minor use of the stove in kitchen.