2/10 (非常に不満)
Allyson T.
2025 年 5 月 19 日
Disgusting
The Good:The house is in a great location, just a short walk to the beach. The Lanai was beautiful with great views of the ocean.The Bad: The house was disgusting when we arrived: evidence of the white substance (human excretions) left on the sheets on 2 of the 4 beds, blood stain on the mattress cover, urine on the toilet, scum on and in the refrigerator/dishwasher, dirt and dust on counters and sticky floors that were clearly not vacuumed (I have pictures). There was expired food left in the fridge from the previous guests as well. The oven was missing a knob for one of the burners; the fridge and dishwasher are rusting out. There was a serious bug infestation, requiring wiping the counters multiple times a day and full-sized cockroaches in the bedrooms. There was no communication that someone was coming to spray for bugs. We would have requested not to have toxic spray in the house while here. The host was fast at responding until a refund for this was requested, then nothing. I asked to split our payment between two credit cards and they would not help with this and went radio silent. Then when I expressed my concern about the about the reimbursement, radio silence. Overall, we were not happy about our stay due to the incomprehensible hygienic negligence and poor communication. This house really could be a hidden gem with a little more care.
Allyson T.
2025 年 2 月に 8 泊滞在