8/10 (良い)
Brian S.
2025 年 3 月 10 日
Benefits of renting a home versus a condo
Generally, we had a nice time in the rental. The house was relatively new, but there were issues: no vacuum cleaner; a terrible broom and no dustpan; broken box spring on one of the beds; a gas leak in the fire pit; but the worst problem of all was a dilatory pool maintenance company, which was slow to fix the heater on the spa and failed to regularly come and clean the pool, which meant our kids and grandkids couldn’t use the pool or the spa for days, which was largely the purpose of renting this particular home. While the local rental management company was very considerate and tried to address the problems, the pool maintenance company wasn’t quick or responsive at times and missed scheduled appointments. Further, when I contacted VRBO regarding my concerns, they appeared to take my concerns, but then quickly sent me a survey closing out my complaint report without ever addressing any of my concerns. So, VRBO did not earn their excessive charges on this rental! I will be surprised if VRBO actually posts this survey on its website and is truly open to such constructive criticism We shall see!
Brian S.
2025 年 2 月に 14 泊滞在