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There was indeed an error in the transmission of the access codes that we corrected 7 minutes after being informed that the codes did not work. The entrance hall was not sufficiently furnished?! when there are two armchairs, a pedestal table and a low cabinet. You also forgot to specify that on the website you had access to all the details of the accommodation and especially to numerous photos before booking. The linen supplement is also clearly indicated in the rental conditions that you accepted when booking with us. As for our communication with you, it has always remained courteous and professional. Free, unlimited parking, monitored by camera, is accessible 300 meters from the accommodation as indicated in our advertisement. Are the city and the neighborhood dirty? That's your opinion. We are perfectly aware that our town is nothing like that of the American city where you live. When traveling, you have to accept a culture and an environment different from yours but also demonstrate a great open-mindedness that you seem to be sorely lacking. You are certainly used to frequenting luxury hotels and being attended like heads of state. We have been renting our accommodations for over 10 years and welcome a significant number of people into our homes each year. This is the first time we have been accused of such harsh and unfounded criticism. We do not like stories any more than we do odious, lying, and dishonest people, especially when they do not respect us like you do.

Merci pour votre avis .

Le logement se situe à proximité d'une école primaire. Il est évident qu'en étant présent le jour de la rentrée scolaire, nous pouvons comprendre aisément que l'effervescence naturelle et compréhensible que cela peut générer vous air dérangeé. Nous regrettons que lors de votre départ, vous n'ayez pas exprimé cette gêne avec tant de conviction. C'est dommage et nous en sommes déçus.

Thank you for your opinion. Regarding your criticism about the lack of clilatimarisation, if you had not open your home in full day in the heat of the day when the heat is the most intense, you would have been much less hot. You will understand easily that if our homes were equipped with clilatisation it would have been indicated on our descritifs and especially you certainly would not benefit from the same rental rate. We find your level of requirement high compared to the modest amount that you have set to spend a week to four persons in high season and in the south of France for 472€.

Giuseppe, Ti ringraziamo molto per il gentile apprezzamento che hai scritto per quanto riguarda il tuo soggiorno con noi. Apprezziamo anche la presenza della vostra famiglia e di voi a casa. Tornate quando volete, sarete benvenuti "a casa". Molto cordiale. Jean Francois e Philippe.

Antony Nous avons été très touchés par votre avis et nous vous en remercions sincèrement. Sachez que nous avons également beaucoup apprécié la présence de votre famille chez nous. Revenez quand vous le souhaitez vous serez les bienvenus. Bien à vous. Jean François et Philippe

Merci pour votre commentaire. Au plaisir de vous recevoir de nouveau si vous le souhaitez. Bien cordialement. Jean-François.

Wir hoffen, Sie wieder bei uns begrüßen, wenn Sie wollen.

Merci beaucoup pour votre appréciation. Au plaisir de vous accueillir une nouvelle fois si vous le souhaitez. Bien cordialement. Jean-François et Philippe.

Bonjour, Merci beaucoup pour cette appréciation. C'est avec plaisir que nous vous accueillerons de nouveau chez nous si vous le souhaitez. Nous avons été heureux de faire votre connaissance. A très bientôt. Amicalement. Jean-François et Philippe