Lakeside Cottage!

I am disheartened to read this review, because I wholeheartedly do not believe it reflects reality. Our campground host, went above and beyond to help you during your stay. We have never had a complaint about him, in fact quite the opposite. He even offered (and gave) you rides in his golf cart! Our host moved boats around to accommodate your novice pontoon driving ability and our other guests helped launch and load your pontoon with their own vehicles, despite you being impatient and demanding with them. After you told me you weren't great with technology, I made sure to call and text you to ensure sure you received the check-in information. You still claimed to have not seen the dock fee info, even though it was sent to you three times, so I waived it. The pet you brought (and never paid for, despite multiple attempts by me) ruined the rug and caused extra nasty cleaning needs; it was the worst our cleaner has seen. We take pride in our campground's friendly atmosphere and cleanliness. So, in the end, maybe Joe did us a favor by unintentionally upsetting you.

We are glad you enjoyed your trip! Come back anytime.

We look forward to having you back!

I'm sorry to hear you had trouble checking in! I have record of sending you instructions and a door code on 7/24. Were those instructions not helpful enough? Please let me know if there is something I can do to improve the process.