Used Vrbo app to rent home no issues, multiple emails sent regarding upcoming stay, info to know, etc. Owner communication was good, responded within a 24 hour period. He even called to update us on the areas new crack down on various issues(parking in the street, loud parties, etc) this helped avoid any citations we possibly could have gotten.
The home it self if I had to give it an overall wow factor rating 7 out of 10. Great location close to everything. Slept my mixed party of 18(10 adults, 3 teenagers, and 5 children under 10) well. Lots of space, didn't have to worry about people being on top of each other. 2 washer and dryer sets.
Bathrooms on every level, spa inside the home, work out station and treadmill had expected useage wear but worked as long as you know how to utilize them. Movie room is a great place to hang out, has a shuffle board as well, couches in there turn into beds, just be ready to bring blankets because it's probably the coldest room in the house. Kitchen provides various small appliances, dishware, large fridge, microwave, double wall oven, gas cooktop. Dinning area had plenty of space and the provided extra folding chairs helped seat almost every one at the table to eat. Parking truly will only hold 3 car, the only way you'll fit 4 is if you all drive mini cooper's or other compact car. We had 2 Audi 4 door sedans and one Dodge Durango space was tight but we fit without being in the street. No yard to play on so plan to find an area if you are looking to play in the snow. Then finally the view from the top level is priceless. Great photo spot.
Now why the house isn't a 10 out of 10. The home was built in 1983 and many of the homes items don't look like they have been updated so prepare for that. One shower head drips, one shower caused leaking to level below, pool tables pockets are falling apart, one even allows balls to fall thru. Some windows and sliding doors are hard to open. The fridge smells like fish and overall kitchen cleanliness is questionable, felt like cleaner skipped cleaning that area. Went to use the BBQ and it was dirty even had a dirty plate inside. For the price paid for the weekend one would expect not to have to deal with these type of issues but for what the home is we enjoyed the weekend regardless. Would I go back yes. Just hopefully those issues are addressed and corrected before then.