Incredible Seaside Escape, Pet Friendly, Two Blocks to Promenade, Beach, and Ocean, Next to River

Thank you for the thoughtful review. We’re so happy to hear you had a lovely stay and enjoyed the clean, well-maintained home, convenient location, amenities, and beach chairs. We also appreciate you recognizing our quick response to the missing toilet paper and laundry closet door issue. We’re sorry the door could not be fully repaired during your visit and that the duplex setup was not clearer to you when booking. We’ll review the listing details and continue working to make guest expectations as clear as possible. We would be happy to host you again.

Thank you very much for sharing your feedback, Dustin! We’re delighted to hear that you enjoyed your stay at Seaside Serenity and found the location and check-in process to your liking. We sincerely apologize for the oversight with the beach towels. We understand how important it is to have the right amenities for a beach house, and we’re sorry for any inconvenience this caused during your stay. We appreciate you bringing this to our attention, and we’re committed to addressing this issue promptly to enhance the experience for future guests. We’re also glad to hear that our cleaner was friendly and that her presence didn’t disrupt your arrival. Your feedback is invaluable, and we’re grateful for your understanding and patience. Thank you again for your thoughtful comments, and we’d love to welcome you back for another stay—hopefully with a full set of beach towels ready for your next visit!

Thank you for sharing your detailed feedback with us, Kendra. We are glad that you had a good time in this location and that the house was very clean for your stay! Sorry to hear that you had issues regarding the Beach towels and the Floor in the back room. Had you initially let us know that you are having this issue, our team would have gladly addressed them promptly to ensure a smoother experience for you. Regarding the backyard – Please know that we always strive to provide accurate representations of our property including its size, layout and features. – Sorry if this was missed when you booked. As for the Pet Fee. Please be informed that these charges are clearly detailed during the booking process. And these fees are essential for maintaining the property, It's important to note that these charges are not intended for profit. They are standard for bookings made through third-party platforms such as VRBO. We would gladly welcome you back for an improved experience and hope to have that opportunity in the future.

Thank you for taking the time to leave us a review, Emily. We are glad that this rental was a good stay for you and that you found the place clean, spacious, and in a great location. We appreciate your feedback regarding the description and accurateness of responses. We apologize for any inconvenience caused by the discrepancies in the listing, such as the bathroom details, garage size, and DVD setup. We will review and update our listing to ensure it accurately reflects the property features. We also apologize for the lack of a bathmat, beach towels, and the shared wall not being clearly mentioned. Your feedback is invaluable in helping us improve our guest experience. We are committed to providing 5-star stays for all our guests and would gladly welcome you back for an improved experience in the future. Thank you for your understanding and for considering staying with us again.