4/10 (不満)
Y. M.
2024 年 3 月 31 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
House perfect, service not so much
We had several concerns, we turned to reception at the park, but they said they could not help us (also did not seem very willing to help or think along). Reception merely adviced us to contact the landlord.
Mattresses were very sagging. / Not (as stated in rental contract), 2 parking spaces at the house. We were asked to move the 2nd car to parking lot at the beginning of the site. This was extra striking, as there were 2 Polish vans that were allowed to park in front of OUR door. The worst of this was that every morning at 7 o'clock they were making so much noise for some time that it woke us up. / Charger for the car did not work. Error, even with provided code. / Ordered wood was not delivered, we had to stand firm to get it. / Even though mostly outside and turned off heating at arrival, its seems strange we used 16 m3 of gas (on what???). / Water was not even half number used (from over 472 to 472,5 but charged for a 1. / Reception not open in the times stated.
Y. M.
2024 年 3 月に 3 泊滞在
