眺めの良い部屋

Bryan, Thank you for your stay and your review. I'm sorry you found cobwebs in the room. We strive to keep it very clean and will make sure to check for these. We don't offer the pool as an amenity to our guests. I am sorry the stay wasn't 5-stars for you. We do our best and are remiss when we don't get it exactly right. Best to you. ~Marca, host

Jonathan, thanks for taking the time to leave a review. We are sorry to hear of your experience and would like to respond to your remarks. First off, so sorry we hadn’t restocked the tea. We would have provided it in a heartbeat had you reached out. As for the cookware, can you tell us what you were missing as far as “prep gear”? We take every opportunity to improve our amenities for our future guests. We will make signage to indicate where things are stored. That’s a great idea. Our dogs are sometimes reactive to our guest dogs. I’m sorry that created an unwelcome experience for you. We are looking into replacing the existing door that separates our main house from the guest suite with an exterior door to allow for better noise reduction and privacy. I’m not sure who was peeking through the windows when you arrived but we do our best to give our guests a feeling of privacy and have put up privacy screen on our windows that face the guest parking to make them more comfortable. Our toddler does play in the room adjacent to the guest suite. We try and consider the hours when she is there so as not to potentially wake anyone or keep anyone up. Our guests' parking space is always left open for our guests. We have it explicitly marked guest parking so I’m not sure where the confusion arose there. We apologize nonetheless for any difficulty. We do have a smoke detector in the bathroom of the suite as well as a separate carbon monoxide detector. We also have a fire extinguisher and first aid supplies available in the room as a courtesy to our guests. I spoke with our cleaner - who is my daughter - regarding the “rigid monitoring of departure” and she said you didn’t check out until after 11am which is the checkout deadline. She is on a very tight schedule with work and school and patiently waits to clean the room. She was simply checking to see if you had vacated since it was past 11. It’s a fine line to walk to give guests space/make them feel attended to/allow dogs when they may upset ours/provide cooking supplies to risk it not being enough.