一棟貸し

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game room

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game room

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game roomの写真ギャラリー

外観
リビング エリア
プール
プール
リビング エリア

口コミ

10段階中8.4
とても良い
ベッドルーム 9 室バスルーム 6 室以上定員 20 名401.9 ㎡

人気の設備とサービス

  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
  • 乾燥機
  • ペット可

周辺ガイド

地図で表示
Virginia Beach, VA
  • Place, サンドブリッジ ビーチ
    ‪徒歩 2 分‬
  • Place, フォールス・ケープ・ビーチ
    ‪車で 4 分‬
  • Place, バージニア ビーチ ボードウォーク
    ‪車で 23 分‬
  • Airport, ノーフォーク, バージニア (ORF-ノーフォーク国際空港)
    ‪車で 41 分‬

客室 & ベッド

ベッドルーム 9 室 (定員 20 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

キングベッド 1 台

ベッドルーム 3

クイーンベッド 1 台

ベッドルーム 4

クイーンベッド 1 台

ベッドルーム 5

クイーンベッド 1 台

ベッドルーム 6

クイーンベッド 1 台

ベッドルーム 7

シングルベッド 3 台

ベッドルーム 8

シングルベッド 3 台

ベッドルーム 9

シングルベッド 2 台

バスルーム 6 室、ハーフバスルーム (トイレ / 洗面所) 1 室

バスルーム 1

バスルーム 2

バスルーム 3

バスルーム 4

バスルーム 5

バスルーム 6

バスルーム 7

その他のスペース

テラスまたはパティオ
キッチン

この施設について

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game room

Down By The Sea

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

Splash your days away at Down By The Sea, a truly special home by the beach where the entire, fully-fenced backyard is your own personal waterpark! Enjoy a private swimming pool, a lazy river, a splash pad, and a soothing hot tub for hours of at-home fun.

Step inside to find three levels of living space that are ideal for several families to share. Up on the third floor, the open kitchen and great room feature natural log tables with matching chairs, benches, and bar stools, creating the perfect spot for a memorable gathering. After dinner, there's a 55-inch TV in the living room and a game room with foosball and air hockey to keep everyone entertained.

Spend your days swimming in the pool or soaking up the sun on the surrounding deck, where there's plenty of space to relax poolside, dine al fresco, or play a game of cards. The beach access path is close by as well.

Additional amenities include TVs in seven of the nine bedrooms, Blu-ray/DVD players, free WiFi, a gas grill, basketball, tetherball, horseshoes, a children's climbing structure, and a firepit to curl up next to in the evenings.

Things to Know
Check-in time: 4:00 p.m.
Check-out time: 10:00 a.m.
All guests shall abide by our good neighbor policy and shall not engage in illegal activity. Quiet hours are from 10:00 p.m. to 8:00 a.m.
No smoking is permitted anywhere on the premises.
Bring your own basketball.
The pool will be open from late April through early/mid-October.

If you are bringing a dog on your trip, the pet fee is already included in your quote when selecting ‘Yes’ to pets. If you would like to add more dogs, please contact us.

Parking notes: There is free parking available for 9 vehicles.

Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!

Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit.
More information can be downloaded from the "Rental Agreement" on the checkout page.

Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation.

日付を指定して料金を検索

設備とサービス

プール
ホットタブ
キッチン
洗濯機
乾燥機
ペットとの宿泊可

類似した宿泊施設

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 10:00 より前
default

お子様

子供の利用可 : 0 ~ 17 歳
default

イベント

イベント不可
default

ペット

ペットとの宿泊可
Dogs only. Max of 2.
default

喫煙

喫煙不可
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

重要事項

ご宿泊に際して

施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、救急セットが備わっています

よくあるご質問

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game roomにプールはありますか ?

はい、この宿泊施設にはプールがあります。

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game roomの宿泊料金はどのくらいですか ?

2026 年 4 月 1 日 現在、2026 年 5 月 30 日 に大人 2 名でDog-friendly home with pool, hot tub, lazy river, splash pad, & game roomに 1 泊した場合の最低料金は ¥138,555 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game roomはペットと宿泊できますか ?

はい、この宿泊施設にはペットを同伴できます。

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game roomの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game roomのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game roomのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Dog-friendly home with pool, hot tub, lazy river, splash pad, & game roomはどこにありますか ?

サンドブリッジに位置するこのバケーションホームは、フォールス・ケープ・ビーチおよびサンドブリッジ ビーチから 2 km 圏内です。シフティング サンズ ビーチおよびサーフィン ビーチも 15 km 圏内です。

口コミ

8.4

とても良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 25 件の口コミ中 13 件が非常に良い
評価 8 - 25 件の口コミ中 7 件が良い
評価 6 - 25 件の口コミ中 2 件が普通
評価 4 - 25 件の口コミ中 1 件が不満
評価 2 - 25 件の口コミ中 2 件が非常に不満

7.8/10

清潔度

9.6/10

チェックイン

8.8/10

コミュニケーション

9.6/10

ロケーション

8.8/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

TANIA R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The house was perfect for our family. Kitchen was fully stocked. Lots of sitting for dinner and gathering around the table. Spacious layout. Lots of linen provided. Great stay!
2026 年 2 月に 4 泊滞在
宿泊者限定の口コミ

8/10 (良い)

alisa s.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The house was large enough for our family of 13. Needs some upgrades, mattresses were not comfortable and most of the tvs weren't set up. Kitchen was well stocked. Maybe lane directions for heat control. House was cold until we figured out how to use the thermostat. Otherwise we had a great start.
2025 年 12 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 12 月 31 日)
Thank you so much for taking the time to share your feedback. We're glad to hear that the home was spacious enough to comfortably accommodate your family of 13 and that you enjoyed the well-stocked kitchen during your stay. We appreciate your constructive comments regarding the mattresses and TV setups. We will be sure to pass this along to our local team so they can look into making those upgrades to enhance future guests' comfort. Additionally, thank you for letting us know about the thermostat, adding clear instructions for heat control is a great idea, and we’ll work on providing that to help guests settle in more quickly. We’re delighted that overall you had a great stay, and we hope to welcome you and your family back to Vacasa in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

Heather B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great place for all ages!

The house is beautiful and well stocked. We expected the lazy river to be a short lived novelty, but it turned out to be a huge hit with all of the adults!
2025 年 7 月に 7 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

Michael S.

Another great Sandbridge vacation!

House was great for our family; plenty of room for everyone! Outside area with pool, hot tub, lazy river and splash pad was awesome!! Easy walk to the beach too! Probably our favorite house to date!
宿泊者限定の口コミ

10/10 (非常に良い)

Teresa N.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Really enjoyed our stay. Great location, lots of parking, spacious house, perfect for our family. The kids loved the pool. Everything worked accordingly. Our favorite feautures are the pool, multilevel decks, large kitchen and living area. Our only complaint is the TVs are a bit small and outdated (no apps) but still enjoyable. Would recommend if you are traveling with kids and pets!
2025 年 8 月に 3 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

Heather B.

Great place for all ages of guests!

Beautiful and well stocked house. Short walk to the beach on quiet streets. I can’t believe what a hit the lazy river was (especially the adults!) It was the perfect place to relax and float in the afternoon while others played in the pool. Short walk to local coffee shop and super cool playground.
パートナーサイトからの口コミ

8/10 (良い)

Gail L.

Big house and great for family.

Lots of rooms and bathrooms for everyone to have their own space.
パートナーサイトからの口コミ

10/10 (非常に良い)

Arnold B.

Great find

Plenty of space and well maintained. The kids loved the lazy river and splash pad
2024 年 8 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Kym W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great for large family holiday get away

The house fit all of us comfortably and we enjoyed the proximity to the beach and nature preserve. Well stocked kitchen (pans, dishes, etc) and comfortable beds all around. Didn't get to try the outside pool or lazy river (winter stay) but would recommend it to others.
2023 年 12 月に 7 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Toni K.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Had fun but the bugs were horribly bad beds had sand gave my 2yr old sand flea bites all over for 4 days dint go in the water at night husband fit sea lice and only where he walked to and down all over by microscopic jelly fish don't not record beach access was amazing no lie there but we came at the end of the year it was windy but we had fun the hot tub guy came when needed everything you think they don't have in the kitchen they do ask but good spices came to clean an hr before our checkout time but ahhh the lazy river and pool were nippy but fun floats are there for lazy river would recommend changing and or washing sheets before you go to bed or check for sand and don't leave light's on at night bugs will get you
2025 年 9 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 10 月 8 日)
Thank you so much for sharing your detailed feedback with us. We are glad to hear you had fun and enjoyed the beach access and hot tub service during your stay. However, we are truly sorry to learn about the issues you experienced with bugs, sand in the beds, and the pool temperature. That certainly isn’t the experience we want for our guests, especially when little ones are involved. We appreciate your helpful suggestions about checking the sheets for sand and managing the lights to minimize bugs, and we will be sure to pass your comments along to our local team to help improve the home for future guests. We hope to have the opportunity to host you again and provide a more comfortable experience.
宿泊者限定の口コミ

10/10 (非常に良い)

Janice H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Awesome beach house

Great house. Be prepared for the amount of stairs. Great location in proximity to the beach. We loved our week there using he pool and lazy river and spending time at the beach.
2023 年 8 月に 7 泊滞在
パートナーサイトからの口コミ

8/10 (良い)

Ethan H.

Family vacation

The amenities at this house are great for a family with kids. We appreciated the pools, stocked kitchen and space for our family. Unfortunately one room had black mold on the ceiling and therfore the bunk room was unusable for our kids but luckily they were fine camping on the floor.
VrboOwnerからの返信 (投稿日 : 2024 年 10 月 16 日)
Hello, Ethan. Thank you for your thoughtful review. We are very sorry for the inconvenience you experienced during your stay. Please know that the comfort and satisfaction of our guests is our priority. Our local staff has confirmed that the mildew in the ceiling and vent has been addressed and is no longer visible. We appreciate you bringing this to our attention so we can clarify it with you. We enjoyed having you as our guest and hope to host you again.
パートナーサイトからの口コミ

10/10 (非常に良い)

Richard R.

Great spot

All is great. No issues. Updates are nice. Just fix pressure at kitchen sink water and 2nd floor deck up to code.
2024 年 9 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 10 月 6 日)
Thank you for your positive feedback, Richard! We are thrilled to hear that you enjoyed your stay and appreciated the updates to the property. We also appreciate you bringing the water pressure issue at the kitchen sink and the deck code compliance to our attention. We will ensure that our maintenance team addresses these concerns promptly. Thank you for your valuable input, and we hope to welcome you back for another great stay in the future.
パートナーサイトからの口コミ

10/10 (非常に良い)

Rege P.

Beautiful Oasis By The Sea

All of the rooms accommodated all of the people in my party as well. I would advise if you have elders in your family, keep in mind there are three levels of steps to walk up and down. The kitchen is on the 3rd floor. I enjoyed the burn going up and down the steps lol. The home was clean and well equipped with everything we needed. They even had a great spice selection. They had more than enough pots, pans, silverware, coffee machines, toasters, blenders, and more to accommodate families. They provide basketballs for the basketball court in the driveway, they have air hockey and foosball in the game room for entertainment. Along with 2 pools. 1 for children and the other for adults. They also have a hot tub outside along with a fire pit to enjoy a wonder spring or summer evening outdoors. There is also a trail to walk right to the beach from the house if you want to catch the beautiful sounds of the ocean. We all had an amazing time and will come back soon for another memorable family gathering.
パートナーサイトからの口コミ

4/10 (不満)

Brighter D.

Beautiful House, but Troubled with Uncleanliness

The house met our needs and accommodation for a family reunion. The kitchen was well equipped and there was elbow room for everyone. Beautiful house! However, the cleaning service the owner uses needs to be held accountable for unfortunate things we found. We discovered leftover snacks under the beddings in bunk beds and around the rails, blood stains on one of the queen beds, dirty towels left in bathrooms, while the first floor was dirty with sand. Just to name a few. I contacted Vacassa via text and local office everyday for four consecutive days (out of ten of our overnight stay) requesting that their cleaning service would come to the house, but to no avail. No one showed up. We decided to clean it all up so that we could enjoy our time together. Though this was my first time renting from Vacassa, this will be my last. Too much trouble for the price.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 20 日)
Thank you for your review, Zaida. We are disappointed to hear the home was not up to the high standards of guest satisfaction and cleanliness that we hold ourselves to. Please know that the condition of the home upon your arrival does not meet our Vacasa Cleaning Standards. We are working with our local staff to address the issues in this home and appreciate you bringing this to our attention, as this helps us to improve the quality of experiences we provide for our future guests. We hope we have the chance to impress you in the future!
パートナーサイトからの口コミ

8/10 (良い)

Carol R.

Almost perfect!

The good: The house is beautiful inside and very comfortable. The furniture is cozy, the beds are conformable and the kitchen is well equipped. Having two washers and dryers was super handy and made it very easy for our family to keep things clean! The lazy river was wonderful and our family truly enjoyed it! The decks around the house had lots of chairs for singing and the hot tub and fire pit really added to the enjoyment of our vacation! the bad: The cable did not work on the televisions for most of the week which wasn't awful because we only watched TV at night but was inconvenient. The biggest disappointment was the fact that although there was a slide on the pictures of the pool, and in the house description. "pool and waterfall" is what is says in the description if the house. There is no slide or waterfall on the pool. The children and adults were very disappointed by this. We enjoyed the pool, and did receive an unexpected partial refund, bu we would have preferred the slide. I think Vacasa should update the listing. It still shows and lists a slide which isn't actually there.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 20 日)
Hi, Carol, thank you for providing us with this valuable feedback, we are so glad that you had a wonderful time at our beautiful home! We sincerely apologize for any trouble with the cable, and for the missing pool amenities. Unfortunately, the slide was damaged and removed. We are pleased to report that the cable was restored, and the listing has been updated to accurately depict the pool area. We have issued a partial refund for your reservation and we hope you will choose us again!
パートナーサイトからの口コミ

2/10 (非常に不満)

Andrew B.

Amenities not working/missing and property dirty.

My family and I arrived to the house. The house was cleaned, but the outside was not. The splash pad on the lazy river did not work our entire stay. TVs were missing remotes, not working through out the house on every floor. Hot tub was disgusting from previous guests and was not cleaned until day 3 of our stay. For the amount of money to pay to stay at a home full of amenities for kids, this was extremely disappointing. Vacasa was called every day of the stay and was told a supervisor would call back. Still have not spoken with anyone or received a call back. I would not recommend this particular property or Vacasa rental agency to anyone coming to Sandbridge Virginia. The slide was also removed but not removed from the photos. We were not notified amenities advertised in both pictures and the description would be taken away with no prior explanation to guests.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 20 日)
Thank you for taking the time to leave a review, Andrew. We apologize that we dropped the ball, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to work with the homeowner to update the home. We apologize for the inconvenience and hope we have the chance to impress you in the future.
宿泊者限定の口コミ

6/10 (普通)

Jason O.

良かった点 : チェックイン、ロケーション

Mixed bag

17 members of my team stayed here for a weekend tournament.The good: * Lots of space, 3 floors and plenty of bathrooms means there's room for everyone. * Hot tub was nice and hot and large enough for our needs. * Both large decks were lovely places to relax. The not-good: * Kitchen wasn't clean when we arrived. Dirty towels, knives, cutting board, etc. * Foosball and air hockey were unusable as there were no foosballs (after extensive searching, turns out these were stuck in the bottom of the table - it doesn't return them to you, you have to fish them out) and no air hockey puck (never found one). Contacted Vacasa but they never delivered any. * Beds were uncomfortable, pillows were VERY uncomfortable. One of the beds on the first floor (NE bedroom) is actually a Full, not a queen as listed. This cause a frustrating late night bedroom swap as one of our later-arriving teammates is too tall for a double bed.* VRBO listing doesn't mention many things, like you need to bring your own trash bags, TP, paper towels, beach towels, etc. You have to look at the vacasa listing to see these things, and they don't even list everything they don't provide. * While there's a lazy river, there's nothing provided to use it. No tubes, noodles, etc. We flew here so not something we could bring with us. Pretty sad to not enjoy this.
2025 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 6 月 30 日)
Jason, thank you for taking the time to share such a detailed review. We’re glad to hear that the space, hot tub, and large decks met your group’s needs and helped make your stay enjoyable in those aspects. We’re truly sorry for the inconveniences you experienced, especially with the kitchen cleanliness, missing game pieces, and confusion around what’s provided in the home. Your feedback about the listing clarity, bedding, and amenities is very helpful. We understand how frustrating these issues can be, especially when traveling with a large group. We’ve passed your comments along to our local team to ensure the kitchen receives proper attention during cleanings, that game equipment is available and accessible, and that listing details are updated to avoid confusion in the future. We also regret that our team did not follow through with delivering the missing items during your stay. Thank you again for your honest feedback. It helps us improve the experience for future guests. We hope to have the opportunity to truly impress you in the future.
宿泊者限定の口コミ

2/10 (非常に不満)

Theresa C.

気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ

Total Disappointment

This property is far past due for a refresh. It was dirty (to include food substances on walls and ceilings on all floors), worn, and many things were broken. The hot tub was empty and non-functioning. The pool was not operating correctly. There were holes in the walls, couch (also broken), and floor grate. There was an inoperable toilet, doors that would not lock, screens that were torn and full of holes. The Kurig coffee pots were less than adequate for a 20 person VRBO, one didn't work at all and the other worked for about 2 cups and then had to be descaled. Fence pickets were broken or missing, not ideal for a pet friendly property. The landscaping was full of debris and unkept. The kitchen cabinets were tacky to the touch and the trash can would not close completely. Niether of the gas grill ignitors worked. Despite several calls to property management and promise of someone to come out to fix things...no one ever showed up nor did we get any type of follow up calls.
2023 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 20 日)
Thank you for your review, Theresa and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We do hope we will have another chance to better serve you in the future.
パートナーサイトからの口コミ

8/10 (良い)

Nate M.

Annual Thanksgiving Family Week

The interior of the home was great. Very clean. Spacious common area. Kitchen was outfitted well. Our coffee pot was broken and Vacasa responded quickly with a new one. Outside decks were outfitted nicely w sturdy furniture. We would have given the house 5 stars but there was a major issue with the hot tub that was unresolved by Vacasa during our stay.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 20 日)
Nate, thank you for your honest review, and we are happy you enjoyed the interior of the home. We apologize that the coffee pot was broken, and we highly appreciate for alerting us and allowing us to rectify the issue. Meanwhile, we are sorry for the hot tub issue, and we will address it before the next guests arrive. We hope we can impress you better in the future.
パートナーサイトからの口コミ

8/10 (良い)

Sandy O.

Nice Family Property

The backyard pool area and access to the beach was nice and family friendly.
パートナーサイトからの口コミ

10/10 (非常に良い)

Patricia H.

Relaxing home

This house is one of the nicest homes we have stayed in during the last 16 years we have been coming to Sandbridge. There were a few wear and tears on the house but overall the house was very comfortable. The lazy river a true bonus!
パートナーサイトからの口コミ

10/10 (非常に良い)

Gregory C.

Cade family

It was a wonderful week of beach, pools, and hanging out with family. Will definitely stay here again.
パートナーサイトからの口コミ

6/10 (普通)

doreen c.

ehhh, house was nice, outside left a lot to be desired

Inside of house was clean and orderly. None of the amenities that we paid for were ready for us, lazy river was green, pool was having liner replaced wasn't full of water, hot tub was dirty, pool area was covered in weeds. They offered me a whole $200 refund for not being able to use the features we paid a premium for. Response time to customer service was not ideal, Took me 3 phone calls over a 13 hour time period to get a response back. Bottom line is that they weren't ready for guests but expected us to pay full price anyway, in all the years we have been coming to Sandbridge this is the first time its let me down, but it's also the first time we have used this rental agency. Expensive Lesson learned. I have been waiting for 4 days for a better response to the refund they offered but have not heard back from anyone.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 20 日)
Hi Doreen. Thanks for taking the time to share your feedback. We sincerely apologize for the disappointment. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us, and hope that the refund that you were given has helped with some resolution for the issue you experienced. We hope to have another chance to impress you in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

Jeff D.

2026 年 2 月に 4 泊滞在

オーナーについて

オーナー : Vacasa of Virginia

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英語, フランス語, ドイツ語, イタリア語, スペイン語
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