Butternut Lake Front Home, sleeps 6

Hello Greg - Thank you for taking the time to share your feedback. We’re so glad you enjoyed the beautiful lake and dock area and that your group had an enjoyable stay overall. We’re very sorry to hear about the cleanliness concerns with the dishes and cookware, as well as the condition of the outdoor chairs and griddle. We were not contacted about these concerns during your stay, and we truly wish we had been given the opportunity to address them and make things right while you were there. Guest comfort is very important to us, and we appreciate you bringing these items to our attention so we can follow up with our team. Thank you again for staying with us and for sharing both the highlights and areas where we can improve. Up North Vacation Lodging Team Tim, Cala, Cari & Dawn

Thank you for your feedback. We’re glad you chose our property and are sorry to hear you had some challenges during your stay. Our team is always available to assist, and many of the concerns mentioned (TV, internet, AC settings) were user-related and quickly resolved once we had the chance to walk you through them. The porch light bulb was immediately replaced, and the water pressure and hot water have since been double-checked to ensure everything is working properly. This is also a pet friendly home. We truly appreciate your comments, as they help us ensure future guests have the best experience possible. We hope you enjoyed the rest of your stay in the Northwoods and would be happy to welcome you back again!