4/10 (不満)
Ronald C.
2025 年 9 月 29 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション
Good, bad and ugly.The good:Nice poolSpacious homeComfy bedsNice layoutGood location close to Harbor Town and Beach clubBadRefrigerator filter water and ice maker did not work. Island Time sent someone out who flipped a bar and said there you go - still did not work. Had to buy a bag of ice and several jugs of water insteadUpstairs shower drain partially clogged which caused one to stand in inches of water while showeringUglyThe windows were covered in dirt and green algae. The property manager came out and said it was not due for a power wash until November. We asked for supplies to clean them ourselves. They said they could not do that. I went to Home Depot and spent 55 on a window cleaning set and did them myself before our kids arrived as it was just too embarrassing and disgusting to live with for a week.The carpet should have been replace 5 years ago. Very worn and dirty. We picked up a can of woolite to at least get the worst of the stains removed.I put the blame for most of this on the property management company. We have a rental in Scottsdale, AZ and I would be mortified if my agent let a guest check in with the windows and carpets in that condition. It was property management malpractice. We enjoyed our family time on the island, but the unsatisfactory things mentioned above would keep up from returning to this home or ever consider using Island Time again for future stays.
Ronald C.
2025 年 9 月に 7 泊滞在
