Edgewater resort condo - pools & tickets

Thank you so much for your thoughtful review! We’re thrilled to hear you loved the unit, enjoyed the incredible view, and found everything clean and well kept. We also appreciate your helpful note regarding the blackout blinds and will keep that in mind as we continue improving the space. It’s great to hear the temperature was comfortable during your stay, and we’d be happy to host you again anytime!

Thank you for your kind words! We're glad you enjoyed the location and cleanliness. We'll address the furniture issues that you mentioned. We appreciate your feedback and hope to see you again.

Thank you for your review. We're glad to hear that the accommodations and views were suitable for your family. Providing a comfortable and enjoyable stay for our guests is our top priority. We appreciate your feedback and look forward to welcoming you back in the future.

Thank you so much for your kind words! We are absolutely delighted to hear that you enjoyed your stay and found the property beautiful and clean. It's always our goal to provide a welcoming and comfortable environment for our guests, and we're thrilled to know that we succeeded in making your experience a memorable one. We look forward to welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don’t hesitate to reach out.

Thank you for taking the time to share your feedback. We sincerely apologize that your arrival experience fell short of expectations. The cleanliness issues, missing amenities, and communication breakdowns you experienced are completely unacceptable, and we take full responsibility. We're addressing each concern immediately: deep cleaning protocols are being reinforced, appliances will be serviced, mattresses evaluated for replacement, and bathroom essentials restocked. We're also reviewing access procedures to prevent future confusion with codes and gate entry. Your experience matters greatly to us, and we'd like to make this right. Please reach out directly so we can discuss compensation and ensure our team provides the level of service your stay deserved. We hope to welcome you back to this beautiful property once these improvements are complete.

Thank you for your positive review of our penthouse. We're glad to hear that you enjoyed the views and found the accommodations to be clean. It's great that we were able to quickly resolve the issue with the wristbands. We appreciate your business and look forward to welcoming you back in the future.

Thank you so much for the kind words! We're thrilled you had such a positive experience with us. We take great pride in maintaining our properties to the highest standards and ensuring our guests feel comfortable and welcomed. We'd love to have you stay with us again sometime. Please don't hesitate to reach out if you need anything for your next visit!

Thank you so much for taking the time to leave us a 5-star review. We're thrilled to hear that you had a great experience, and we truly appreciate your support. Our team works hard to provide the best possible stay for each guest, and it's wonderful to know that we met your expectations. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you again soon!