The Cozy Farmhouse Condo

Thank you for the thoughtful review! We’re glad to hear you had a great stay and found the home to be a clean, comfortable, and good value option. We also appreciate your understanding regarding the upstairs neighbors and are happy to hear the advance notice helped you prepare. Thank you for bringing the shower issues to our attention. We’ll have our maintenance team take a look at the drainage and water shutoff to make sure everything is functioning properly. We also appreciate your suggestions for an end table, lamp in the second bedroom, and tissues. Guest feedback like yours helps us continue improving the experience. We appreciate you choosing to stay with us and would be happy to host you again in the future!

Thank you Vicki!!! I would be happy to host you again anytime.

Thank you so much for your wonderful review! I'm thrilled to hear that everything was great and that the listing details met your expectations. It was a pleasure communicating with you, and I'm glad to know you found it timely and professional. I truly appreciate your recommendation and look forward to welcoming you back on your next visit. Thanks again for choosing to stay at my property!

Thanks Leesa! We were happy to get you the sheets. For some reason your reservation said 2 guests. We definitely leave sheets when we see that the couch bed is going to be used. Thank you for staying with us.

Thank you for your feedback. We are committed to ensuring all our guests have a smooth experience, and we apologize for any confusion regarding the deposit. Please reach out to us directly so we can promptly resolve this matter. I am not sure what deposit you are referring to?

Thank you for taking the time to share your feedback. I’m truly sorry that your stay did not meet your expectations, especially during such a special family getaway. Regarding the hot tub, I apologize for the miscommunication. The listing has since been updated to accurately reflect the amenities, and I regret the confusion this caused. As for the noise, I understand how frustrating this must have been. I informed you in advance of the possibility of upstairs noise to help set expectations, but I realize the situation was more challenging than anticipated. Unfortunately, it seems a previous guest may have taken the noise makers from the unit, which I wasn’t aware of prior to your stay—I’m very sorry about this oversight. It’s also important to address the condition in which the property was left. The unit was left in such a messy state that it took my cleaners twice the usual amount of time to clean and prepare for the next guest. This level of disregard for the property was unexpected and disappointing. I want to note that I offered to reimburse you a full refund for your stay because I genuinely wanted to make things right for you and your family. Thank you again for your feedback. While I strive to provide all guests with a positive experience, I will use your comments to make further improvements for future stays.