Beach Access, Chef’s Kitchen, Rain Shower, Peloton

Thank you so much for your kind words! We’re delighted to hear you enjoyed the home’s location and amenities, and that communication was smooth throughout your stay. It was a pleasure hosting you, and we’d love to welcome you back anytime!

We’re so happy you enjoyed the home, views, and neighborhood—it truly is a special spot! Thank you for your kind words about communication and hospitality. You and your group were a joy to host—fun, full of life, and you enjoyed the home exactly as it was meant to be. Guests like you make hosting a pleasure, and we’d love to welcome you back anytime!

Thank you for taking the time to share your feedback and for your kind comments about the home and layout. We’re glad you enjoyed the space and the quiet setting. We do want to clarify the reason for the additional charges, as they were not related to normal checkout expectations. Our standard cleaning fee covers routine turnover between guests. In this case, the home required extraordinary cleaning, disposal, and replacement due to conditions well beyond normal use. After checkout, the property was left with excessive garbage, food debris throughout the home, soiled and permanently stained linens and towels (including makeup and eyelashes adhered to furniture), cookware requiring deep scrubbing, and items returned to cabinets uncleaned. There was also significant debris tracked onto interior floors and an oder in one of the bathrooms. Photo and video documentation of the condition immediately after checkout was submitted through the platform to support these charges. Regarding parking, occupancy, and house rules: the reservation was made for fewer guests than were present. Exterior cameras and neighbor reports confirmed multiple additional vehicles and parking on neighboring private property, which violates the house rules shared with guests. Our rules also include a maximum occupancy, shoes off indoors, no food in bedrooms. Some of the other issues were simply a lack of common courtesy including proper dishwashing before returning items to cabinets, and the use of provided black washcloths for makeup. On the topic of child safety, we must note that this is a multi-level home. As with any elevated living space, children should never be left unattended near windows or doors, regardless of screens. This is a general safety expectation in any elevated home environment. We take pride in maintaining a clean, well-cared-for property for all guests. When house rules are followed, we have excellent stays and reviews. Unfortunately, due to the extent of rule violations and the condition in which the home was left, we would not host this reservation again. We appreciate the opportunity to clarify and wish you the best in your future travels.

Thank you so much for sharing your experience - we’re glad you and your family enjoyed the views, kitchen, and outdoor spaces, and that the beach provided a little shell-hunting adventure! We also appreciate your notes on the layout and furniture, as different groups have different needs, and feedback like yours helps future guests decide if our home is the right fit for them. We do want to gently clarify a couple of points for future visitors: our driveway can comfortably fit multiple cars (3–4 depending on size), in addition to parking in front of the home on the gravel. We are happy to send photos if this is important for your group. Also, if anything ever seems off (like the sofa in this case), we encourage guests to reach out during their stay so we can resolve it right away. In this case we didn’t know there was an issue until our cleaning company contacted us after the guests had left. We’re so glad you had a nice time overall!

Shiloe was an absolute pleasure to host! Communication was clear and timely from start to finish, and they took wonderful care of our home during their stay. Everything was left in great condition, and we truly appreciated their respect and thoughtfulness as guests. We would happily welcome them back anytime and highly recommend them to other hosts!