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Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms

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A backyard with a swimming pool, outdoor seating, and a pergola.
A two-story house with a covered porch, a garage, and a staircase leading to the upper level.
A modern kitchen with white cabinetry, a central island with bar stools, and pendant lighting.
A spacious kitchen with a central island, wooden flooring, and white cabinetry.
A bedroom with a wooden floor, white bed, white nightstands, a ceiling fan, and a bench.

Reviews

9.8 out of 10, Loved by Guests
Top 10% of guest reviews in this area

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Heated pool
    Swim in comfort year-round in the heated pool, a rare find in this location.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Isle of Palms Beach
5 bedrooms5+ bathroomsSleeps 12

Popular amenities

  • Private pool
  • Garage parking available
  • Kitchen
  • Washer
  • Air conditioning
  • Barbecue grill

Explore the area

View in a map
Isle of Palms, SC
  • Place, Front Beach
    ‪4 min walk‬
  • Place, Isle of Palms Beach
    ‪4 min walk‬
  • Place, Isle of Palms Recreation Center
    ‪6 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪28 min drive‬

Rooms & beds

5 bedrooms (sleeps 12)

Kids Bunk Room

4 Twin Beds

King

1 King Bed

King

1 King Bed

King Primary Suite

1 King Bed

King Suite

1 King Bed

5 bathrooms, 1 half bathroom

Bathroom 2

Bathtub or shower · Bathtub · Toilet

Bathroom 3

Bathtub or shower · Bathtub · Toilet

Bathroom 4

Bathtub or shower · Bathtub · Toilet

Bathroom 5

Bathtub or shower · Bathtub · Toilet

Half Bath

Toilet

Primary Bath

Bathtub or shower · Bathtub · Toilet

Spaces

Deck or patio
Porch or lanai
Kitchen
Balcony
Garden
Dining area

About this property

Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms

Palms Paradise — 3 29th Avenue
Near Beach Luxury Residence with Private Pool | Isle of Palms
Welcome to Palms Paradise

Welcome to Palms Paradise, a luxury Isle of Palms vacation rental designed for unforgettable beach vacations, family gatherings, and coastal escapes. Located just a half block from Palm Boulevard and only a one-minute walk to beach access, this newly built retreat offers five bedrooms, six bathrooms, a private pool, multiple outdoor living spaces, and beautifully curated interiors throughout. Managed by IOP Escapes, Palms Paradise combines elevated coastal living with exceptional amenities, creating the perfect setting for your next Isle of Palms and Charleston beach vacation.

✨ What You'll Love ✨

5 Bedrooms • 6 Bathrooms
Private pool
1-minute walk to beach access
Newly built luxury coastal home
Four king suites with private baths
Custom bunk room with four Twin XL beds
Gourmet kitchen with professional-grade appliances
Dining seating for 14 plus island seating
Oversized screened porch overlooking pool and live oaks
Custom cabana bar and outdoor entertaining area
Elevator access to all levels
Professionally landscaped backyard
Parking for up to 6 vehicles

🏡 The Space: Elegant Indoor Living

Designed with both comfort and sophistication in mind, Palms Paradise offers bright, open-concept living spaces that invite guests to gather and unwind. Refined coastal finishes, natural textures, and thoughtfully selected furnishings create a warm and welcoming atmosphere throughout the home.

The spacious living room serves as the heart of the home, featuring comfortable seating, a fireplace, and a large television for movie nights after a day at the beach. Expansive porches and gathering spaces throughout the property allow guests to enjoy the island’s coastal breezes from morning coffee through evening cocktails.

🍽️ Chef's Kitchen & Dining

The gourmet kitchen is designed to accommodate everything from casual breakfasts to celebratory dinners. Professional-grade appliances, abundant prep space, and a large center island make entertaining effortless.

The dining table comfortably seats 14 guests, with additional seating for 4 at the kitchen island, creating ample space for shared meals, game nights, and memorable conversations. Just beyond the dining area, an oversized screened porch provides a seamless transition to outdoor living.

🛏️ Luxury Bedrooms

Each bedroom has been thoughtfully designed to provide a private retreat, complete with premium bedding, upscale furnishings, generous storage, and a private bathroom.
First Floor
Bedroom 1 King Bed with Ensuite Bathroom 1, Double Vanity, Walk-in Shower
Bathroom 6: Half Bath off Kitchen

Second Floor
Bedroom 2: King Bed with Ensuite Bathroom 2, Double Vanity, Soaker Tub, Walk-in Shower, Private Balcony
Bedroom 3: King Bed with Ensuite Bathroom 3, Single Vanity, Walk-in Shower
Bedroom 4: King Bed with Ensuite Bathroom 4, Single Vanity, Walk-in Shower
Bedroom 5: 2 Bunks with 4 XL Twin Beds, Ensuite Bathroom 5, Shower/Tub combo

Perfect for families and multi-generational groups, the home’s layout provides privacy while maintaining convenient gathering spaces throughout.

☀️ Outdoor Living & Private Pool
Outdoor living is a highlight of the Palms Paradise experience. Step into the professionally landscaped backyard, where a private pool creates the perfect place to cool off after a day on the beach.

Relax beneath sweeping string lights, enjoy the shade of mature Southern live oaks, or gather with family and friends at the custom-built covered cabana bar. Comfortable outdoor seating, ceiling fans, and a Weber grill create an inviting atmosphere for al fresco dining and evenings spent outdoors.

The oversized screened porch offers a peaceful setting overlooking the backyard oasis, blending indoor comfort with coastal outdoor living.

🐾 Pet Policy
Please note that this property is not pet-friendly. Service animals are permitted in accordance with applicable laws. We appreciate your understanding as we work to honor the owner’s property guidelines and maintain the home for all future guests.

🚗 Guest Access & Parking
Guests enjoy exclusive access to the entire property, including:
Private pool
Screened porch
Outdoor cabana bar
All living and dining spaces
Gourmet kitchen
Elevator
Private backyard
Parking for up to 6 vehicles

📍 Location
Situated on desirable 29th Avenue, Palms Paradise is ideally located just a one-minute walk from beach access while remaining close to many of Isle of Palms’ most popular attractions.

The Isle of Palms Recreation Center is only steps away and offers tennis courts, pickleball courts, basketball courts, athletic fields, fitness classes, and recreational amenities. Guests can also easily access local restaurants, shops, the Isle of Palms Marina, and nearby Wild Dunes Resort.

Historic Downtown Charleston is just a short drive away, making this luxury Isle of Palms vacation rental an ideal home base for exploring the best of the South Carolina coast.

ℹ️ Good to Know
Private pool can be heated for an additional fee of $275 per night.
Guest reservations of 3–21 nights receive a beach gear rental credit that can be used toward bicycles, beach chairs, umbrellas, beach carts, kayaks, paddleboards, and more.
Linens, bath towels, kitchen towels, and a starter supply of toiletries are included.
Elevator instructions will be provided in the electronic guest guide prior to arrival.
Maximum parking capacity: 6 vehicles.

🧺 Included With Your Stay
High-speed WiFi
Linens and towels
Starter toiletries
Washer and dryer
Fully equipped kitchen essentials
Elevator access
Beach gear rental credit
Private pool

🌴 The IOP Escapes Experience
At IOP Escapes, every stay is thoughtfully curated to deliver a seamless, elevated experience. Our local team is here to ensure your coastal getaway is effortless, memorable, and uniquely yours.

Professional management is provided for this listing by IOP Escapes Vacation Rental

Important notes:

✧ Please be advised that all guests will be asked to sign a rental usage agreement that governs the terms of the stay. By completing the reservation you agree to the following:
✧ You agree to be bound by our rental terms and conditions.
✧ You acknowledge that you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, provide a valid credit card with a name that matches your ID, and pass through our verification portal and, in some instances, complete a criminal background check. The information is collected for screening and verification only and is not stored or used for any other purposes.
✧ You understand that your check-in instructions might be withheld until you have successfully completed the rental agreement and provided a copy of valid ID.
✧ Any guest who confirms a reservation will be responsible for damages in an amount outlined in the rental agreement. An authorization hold in the amount of $1,000.00 will be placed on your credit card. It will be removed once you check-out and if nothing is damaged.

We are happy to host you for your stay with us! Please keep the following rules in mind during your stay:
1) Local guest reservation requests are subject to further review and questions. Please provide full name, # of guests, and reason for booking.
2) Reservations should include the correct number of guests staying. Please ask the host for permission to bring visitors over to the property.
3) Isle of Palms Noise Ordinance must be followed. Any violations of the noise ordinance are cause for immediate removal.
4) Please be courteous and respectful of the other neighboring residents and guests. Any behavior that results in a complaint by a neighbor, building resident, or HOA is considered violation of this rule.
5) If you have any issues during your stay, please notify us immediately. At check-out please leave the place as you found it upon your arrival. Any costs to repair or replace an item, fixture, or furnishing found damaged after your stay must be compensated by you. All damage and replacement costs include a labor charge.
6) Smoking, Vaping, and Parties of any kind are strictly forbidden.
7) Guests agree to follow the cancellation policy at the time of booking, and agree to any cancellation fee that may apply in the event of a cancellation. Guests agree there are no exceptions to the policy including illness, travel restrictions due to weather, and reasons related to Covid-19. Travel Insurance is offered to cover losses for cancellations during full penalty cancellation period.
10) Guests should inspect the property upon checking-in and notify Management of any issues, damage, missing amenities, or unsatisfactory conditions. Should there be an issue, guests will allow a reasonable amount of time during business hours for Management to address or provide a solution for any reported issues, or unsatisfactory conditions.
11)Pet fee required for all pet friendly rentals

* It is the guests' responsibility to ensure they have all their belongings before checking out. If guests would like an item shipped to them, there is a minimum of $25 shipping and handling fee plus the cost of shipping. We will hold items for 1 week if guests would like to coordinate a pickup of an item.
Our prices include all fees. No hidden fees.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0-17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 3459053
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadbolt lock

About the neighborhood

Isle of Palms

Located in Isle of Palms, this vacation home is near the beach. USS Yorktown and Charleston City Market are notable landmarks, and the area's natural beauty can be seen at Isle of Palms Beach and Sullivan's Island Beach. Check out an event or a game at Credit One Stadium, and consider making time for Patriots Point, a top attraction not to be missed. Discover the area's water adventures with snorkeling, windsurfing, and motor boating nearby, or enjoy the great outdoors with cycling.
Map
Isle of Palms, SC

What's nearby

  • Front Beach - 4 min walk - 0.4 km
  • Isle of Palms Beach - 4 min walk - 0.4 km
  • Isle of Palms Recreation Center - 6 min walk - 0.5 km
  • Isle of Palms County Park - 17 min walk - 1.5 km
  • Isle of Palms Marina - 3 min drive - 3.3 km

Getting around

  • Charleston Station - 27 min drive
  • Charleston Intl. Airport (CHS) - 34 min drive

Restaurants

  • ‪Circle K - ‬7 min drive
  • ‪Coconut Joe's - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Windjammer - ‬3 min drive
  • ‪Acme Lowcountry Kitchen - ‬2 min drive

Frequently asked questions

Does Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms on Oct 25, 2026 start from $1,160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms?

Check-in begins at 4:00 PM.

What time is check-out at Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms?

Check-out is at 10:00 AM.

Where is Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms located?

Situated by the sea, this vacation home is within a 5-minute walk of Isle of Palms Beach, Front Beach, and Isle of Palms Recreation Center. Isle of Palms County Park and Windjammer (The) are also within 2 mi (3 km).

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
Learn moreOpens in a new window
Rating 10 - Excellent. 25 out of 27 reviews
Rating 8 - Good. 1 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

9.8/10

Cleanliness

9.8/10

Check-in

9.6/10

Communication

10/10

Location

9.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Anne N.

Liked: Cleanliness, check-in, location, listing accuracy
This property is beautiful and has everything. The open floor plan was very inviting and the kitchen had pretty much anything you could need if you wanted to cook. The two refrigerators and dishwashers made things convenient and easy and the outdoor spaces made sure everyone had a space to go and relax.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Stephany S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Had an excellent stay at this property. We were a group of 9 women. Comfortable beds, ample space, calming and tranquil. Would definitely stay again.
Stayed 3 nights in Apr 2026
Response from VrboOwner on May 18, 2026
Thank you so much for your kind review! We’re thrilled to hear the home was comfortable, spacious, and a relaxing fit for your group. We’d love to host you again anytime! -IOP Escapes
Verified review

10/10 Excellent

Luke L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Awesome house! Perfect for large groups or multiple families! Really good location
Stayed 4 nights in Apr 2026
Response from VrboOwner on May 17, 2026
Thank you so much! We’re glad you enjoyed the home and found it perfect for your group, as well as the great location. We’d love to host you again in the future! -IOP Escapes
Verified review

10/10 Excellent

Hiral P.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Expensive and nice furniture. Great location and pool. Will come again!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Amee S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation

We were very pleased with our stay, and would easily return.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

derrick b.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent for family

awesome
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Stephen S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

As Advertised - Immaculate Beach House!

House was beautiful and well designed/appointed. Location was great and it made for a wonderful family vacation. We will definitely look to stay again!
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Jerry C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great house

Great house and great location
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Sarah O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent

The house was perfect for our Moms getaway! Clean, great location, an amazing house for a large group!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, check-in, communication, location, listing accuracy

Multi generational beach trip

What a wonderful house for our extended family trip! The location was perfect, the house impeccable, the service top notch and extremely accommodating. We can’t wait to come back!
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Cecile G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

New home in Isle of Palms

Beautiful home; great neighborhood, less than 2 blocks from the beach. We would certainly book again here if we return to IOP
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Corey M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

July at IOP

The property was better than expected!
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Caroline S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing!

Perfect for a quick last minute trip with our family! Kids loved the pool and closeness to the beach and the adults appreciated the cleanliness and everyone was happy. Would certainly rebook.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Bo B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic

Whoever sets house up for arrival needs a raise ! The lights and music were truly welcoming and impressive!Home is absolutely beautiful and well stocked with essentials.Fantastic vacation / beach home!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Dave L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

An Absolute Dream!

The place exceeded our expectations. Perfect for four couples. Everything was exceptional: the bedrooms, bathrooms, kitchen were all beautifully decorated and well equipped. The pool area was amazing and perfect for our group. Quick walk to the beach as well. Highly, highly recommended.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

ISABELLE Y.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful House

Pictures don't do it justice! Super lovely and smooth ride
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Dan S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Experience

Very clean and beautifully maintained, this spacious retreat offers everything you need for a perfect getaway. The photos are an accurate reflection of the real experience—modern decor, cozy beds, pool, hot tub, outdoor cooking and all the amenities you expect. Ideal for families or groups, this home is a slice of paradise waiting to be enjoyed and only a block from the beach!
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Katherine S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great House

We booked this house for a long weekend to celebrate one of our daughters' birthday. The house was very clean, extremely well stocked, comfortable and luxurious all at the same time. Short walk to the broad beach and all in all perfect house for family and a few friends to celebrate a birthday.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Tina B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Better than advertised

The pictures and description doesn’t do this properly justice. This house is so much better than advertised. Brand new home with all the bells and whistles to make your vacation amazing!
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Sarah E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

60th Birthday Celebration

We stayed on the property for my mother's 60th birthday and absolutely loved it. We appreciated how thoughtfully the home was designed for large groups. Even with a group of 10, we were able to congregate in the living room. The house is very high tech, which made our stay seamless with endless opportunities for engagement. The kitchen is stunning and fully stocked for cooking large meals. We hope to return!
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Kaitlyn G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Home, Great Communication

Home is absolutely beautiful and well maintained. Added perks of beach rental credit is awesome since the beach is across the street. Management is extremely responsive to questions via text. We unfortunately did not have wifi the entire stay due to a local outage which is obviously out of their control but would have been nice for them to address this as this made all TVs unusable and even phone coverage was unavailable.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Kristine B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Gorgeous house in great location!!

The house is gorgeous and the kitchen well stocked. Make sure to read the welcome letter because pool/beach towels aren't included but are easy to rent for a minimal fee. Not a big deal. The beach access is LITERALLY 10-15 steps from the house, and there is a rec center with indoor basketball courts that are available for the kids to go and play in. Don't even need a parent to sign in and out (we had 12-16 year olds with us). Would definitely rent again in a heartbeat!!
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Laura H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Pampered in Paradise!

Palms Paradise is a fabulous vacation home just steps to the beach - brand new with high end finishes and a gorgeous interior design flair throughout. The owners went above and beyond with the little touches - a basket of beautifully rolled blankets for movie nights on the huge sectional sofa, thoughtful power outlets on each night stand that accommodated a myriad of electronics, and the best stocked kitchen we've seen in a beach rental. The home is beautiful and the floorplan is perfect - huge open area for dining and entertainment, with each of the 5 bedrooms tucked away and quiet. The owners suite is sensational! We enjoyed the variety of porches, one screened and one with a beautiful porch swing. The pool and hot tub were perfect after the beach. The IOP Escapes management team was fantastic and Chris, Jeremy and Amy checked on us throughout our stay to be sure we had all that we needed. We loved our stay and will definitely book again!
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Susan S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Gorgeous Property

We stayed here for 6 nights in mid-February. The property was immaculate and the location was wonderful. We are a family of 4 so this house had much more space than we needed. For a summer stay it would be great to share with friends or family. We loved the open living/dining/kitchen, the three porches to choose from, and the heated pool. The large dedicated laundry space was so helpful. The kitchen was well stocked with plenty of dishes, pans, and cooking utensils. There were also charging stations with plugs and USB ports conveniently placed around the house and bedrooms. The temperature was low 60s when we visited and my two boys had no qualms about swimming in the heated pool although it was not warm enough for the adults. The walk to beach is easy and just across the street. When I had questions about the property prior to booking, they were answered quickly. Overall it was a wonderful vacation and we would absolutely stay here again.
Stayed 5 nights in Feb 2024
Verified review

2/10 Terrible

mac J.

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy

Did not receive what was listed as amenities

We stayed at this house last week specifically for the elevator due to traveling with a 5 week old. No one told us it was not working prior to arrival.it was not working the entire time. Also the key pad is not working and there is one key to use for multiple family’s. When i asked about this- the suggestion was to leave the garage door open and was told everyone does it and no one prior to us had a problem with it. The pool was yellow and cloudy when we arrived and did not clear up till late on our second night. There were little bugs all over the kitchen counter and sink the entire stay. These things were conveyed over and over during our stay with no resolve. They did offer one night refund to which they did not refund the tax or host fee which is an extra $417 and ive emailed countless time and now we are being ignored. I absolutely do not recommend this company!
Stayed 5 nights in Jun 2024
Response from VrboOwner on Jun 29, 2024
Thank you for your feedback on your recent stay with us. We personally take steps to review all guest communication and stay information for any guests who indicate their stay was less than 5 stars. In reviewing the guest communication with our team, it is noted that our staff let you know at check in of the entry procedures. As with many of our homes, there is a physical key box with a physical key for entry to the home. This was clearly spelled out in our arrival instructions sent to you via text message on your arrival day. If more than one guest needed access to the home, it was recommended for all parties to utilize the key box for access. It was not suggested by anyone on our staff to leave the garage door open for access. The pool was cleaned prior to your arrival and we had a pool technician visit the home during your stay to ensure the pool was safe to use. We have time stamped photos showing that the pool was clean and clear at 6:34 pm on your arrival night and confirmation from the pool company that the pool was safe to use. To address the pest issue, it was determined that there were sugar ants in the kitchen. We had our property manager and the pest control company at the house the very next morning after you reported the ants to promptly address the issue. Because you were staying with an infant, we utilized the safest method available to treat the issues. The elevator did have some issues during your stay and for safety reasons we had to restrict use of the equipment. All other communications between our team during your stay indicated that you enjoyed your visit and you commented that the “accommodations are nice.” Unfortunately, things do happen during stays at vacation rentals. Our team did everything possible to address your issues during your stay in a timely manner and offered a good faith refund for the inoperable elevator during your stay. We apologize that it did not meet your expectations. For future guests reading our reviews, we encourage you to read all of our reviews from our happy guests. We have over 2,800 happy guests who have enjoyed our properties across the island. We take great pride in our service level and believe our excellent services shine through with most of our guest stays. Sadly, we did not make Mac and their group happy during their stay but it is fair to say that Palms Paradise is a beautiful new home and we have hosted many happy guests at this location.

About the host

Hosted by Sharon Farmery

Host profile image
IOP Escapes is the Gold Standard of Property Management on Isle of Palms. Our 3,390+ reviews average 4.9 out of 5. Confidently book your next vacation with us!

Why they chose this property

Across the street from the beach, private pool and hot tub, high-end designer finishes throughout, chef's kitchen with large island, ensuite bathroom in each bedroom.

What makes this property unique

Across the street from the beach, private pool and hot tub, high-end designer finishes throughout, chef's kitchen with large island, ensuite bathroom in each bedroom.

Languages:

English

Premier Host

They consistently provide great experiences for their guests
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