Vantage Vacation Rentals of MD
From the moment I walked into the unit there were problems.
well first we arrived a little early (about 2pm) was told we couldn't check in until 3 because the unit was still being cleaned. When we got in the unit, there were dirty dishes left with grease in frying pans. Freezer was broken, microwave door broken, back door broken, not enough pool passes. I ended up having to call management 2 days of the 4 we were there and spoke to and reported problems. Spoke to over 5 different people within those days and only thing that got taken care of was they brought over 3 new frying pans. Took the one with grease and left the other 2 dirty ones (I guess for me to clean)? The overall care and maintance of this unit was TERRIBLE
Belinda -- We sincerely apologize for the cleaning and maintenance issues that you experienced. It is likely that these occurred during a prior guest's stay, but were not reported to us. I am sharing this info with our management team to ensure that all items have been addressed. Regarding the pool passes, it does state in our listing that only 6 passes come with the property, but that additional passes can be purchased upon arrival. I am sorry that you were unaware. I see that our Regional Manager took care of calling in some additional passes for you. Thank you for sharing this feedback with us, as we always want to know what would make your stay even better. We hope you will consider Vantage for a future vacation. We will do everything possible to exceed your expectations. -- Jennica, Vantage Resort Realty
The property was beautiful and clean
The island is very tight and congested but the home itself was great!! The kids loved the fishing and crabbing on ththe pier. Unfortunately the pool and private beach was always over crowded.
Rafael -- Thank you for sharing this feedback. We are so pleased that your family enjoyed this property and the Sunset Island amenities even though it was full that week. Mid-July to mid-August does tend to be the busiest time of year for this community (and Ocean City, in general). Thanks again for vacationing with us, and please let us know if we can assist you on a future visit to Sunset Island. -- Jennica, Vantage Resort Realty
Sunset Island is Ocean City’s premier gated community, boasting luxurious amenities in an ideal location. Located only 2 blocks from the Atlantic Ocean, this 37-acre private community is surrounded by the Bay on 3 sides, giving you tranquil scenery throughout the day & breathtaking views at Sunset. Facilities include indoor/outdoor pools, clubhouse, state-of-the-art fitness center, shoreline walking paths, bayside beaches, interactive fountains, and much more. All of this, and just a short drive from the Ocean City Boardwalk & world class golf.