3 bedrooms, 3 1/2 bathrooms
- english, spanish
About Nelly Arvizu
For 25 years I have helped hundreds of guests to enjoy their vacation throughout several destinations in Mexico, I am with you before, during and after your stay. My services are very personalized to tailor your vacation to your needs, myself and the staff at each property combine efforts to make your stay special and care free. I share my time between the US and Mexico and always available to answer any questions or assist you in person during your stay.
Nelly Arvizu purchased this Condo in 2012
What makes this Condo unique
Maid and concierge services included. Many other optional services available: masseuse, nanny, tour-guide/driver, cook, etc.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Nice but difficult
We had issues in our stay.
After a week of “roughing it” in another city, we chose this unit for the on-site bar that is advertised as well as pool side food/drink service mentioned in reviews. There was neither. The fact that the owner did not know this is a little deceptive and even more frustrating. Owner should state when bar/pool service is available in the unit description.
Drinking water safety should be clearly communicated - it was not. This was our second week in Mexico, we were already a little impacted, and wanted to take no more chances. Nothing was communicated to us and first few texts were never answered. The owner finally responded that there is a filter on the water feeding the refrigerator and we could get 5 gal water containers from downstairs for a minimal fee to use. However, we had no holder for the 5-gallon jugs. We requested one and were told we would receive one, but it never arrived. The owner blamed the housekeeper.
No written instructions on internet access. Confusing texts about lobby versus unit access with network and password info incomplete. Finally got unit info from the cardboard router box in the unit.
Television had multiple remotes and inputs and again came with no instructions. More communication required to get assistance and then all stations apparently Spanish only. Owner should state Spanish-only television in the unit description.
Workers in and out dealing with a tub leak to the unit below. Water to our unit was shut off the morning of our departure. No hot water in the shower one evening. No functioning lights in one of the bathrooms.
Why does unit description state this "Arrangements can be made in advance for early check-in or later check-out at no extra cost." when in fact you charge $50.
Owner was not that helpful. She stated that she was dealing with an issue with her son, and evidently had no substitute in place. So many of these questions could have been avoided with a simple page of obvious FYI questions and answers. Unit, pool and beach are lovely. Friendly and helpful security staff. Unit is not currently renter-friendly, however.
Would definitely rent again
We really enjoyed our stay here. The condo was spacious and easily handled our family of 5. The kitchen is well equipped, the pool is huge and clean, and the beach is nice, clean and great for swimming. The condo property is secure and quiet. Communication with owner was prompt and easy. My only (slight) downgrade is, in our opinion, the lack of close and easily walkable food and dining options. There are some, but not a lot. Cab rides and uber are easy and cheap, but we would have liked a couple more options especially and the end of the day when we wanted something quick and informal. But would not stop us from returning - we would just buy a few more groceries next time. Overall Five Stars!!!
Thak you Mike for your comments. You may have missed the food service located in the Lobby of Tower 1, it operates during the summer and Holiday weeks, they usually have signs by the pool, sorry I should have informed you.
Besides that, there are some restaurants within walking distance and of course La Isla Mall offers many dining options.
Looking forward to help you again with vacation arrangements in Puerto Vallarta or one of our beautiful destinations in Mexico.
Gorgeous property and convenient location.
This condo was amazingly beautiful
Several family members shared this condo as a prefunction to our nieces wedding. We loved it here! It was spacious and comfy for everyone. The property itself was quiet, safe, close to everything. The views from this unit are breathtaking. We all enjoyed being immersed in the sights of Puerto Vallarta We would come back just to stay in this awesome condo😃�😃�
Thanks for your comments, always welcome!
This place is gorgeous! Very clean and so conveniently located in PV. I never want to leave!
Our family of 6 had a wonderful stay in Puerto Vallarta. The condo has lots of room, great comforts and an awesome view. Perfect location, central and close all conveniences. We all had a great time and miss PV already. See you next year!
My pleasure, happy to have you and family back in PV!