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Hi Richard, thank you for your kind words! We are glad you enjoyed your stay and hope to see you again soon! :)

Hi Laura. Thank you for your great review and I'm so glad you enjoyed your stay at the Douglas with your kids! I hope you will return to Wrightsville Beach and Douglas in the very near future!

Bob, thank you for your feedback on Douglas! This comfy and spacious property is great for anyone looking for a great ocean view and close proximity to the beach! Our maintenance department will look into the hot water issue you mentioned. We're so glad you enjoyed your stay and hope you'll stay with us again on your next getaway!

So glad you enjoyed your stay! We will have housekeeping do an inventory check on the kitchen - come back anytime!

We appreciate your feedback, hope to see you at the beach again soon!

Donna, thank you so much for a great review! The Douglas is a great vacation spot with beautiful views from both floors and a great location by being within walking distance to Johnnie Mercer Pier. I will pass on to the owner that updating the condo has been suggested. Thank you again and we hope to see you at the Douglas in the near future.

Thank you Marlita for your feedback on the Douglas condo. I apologize that you didn't feel like you could lay out on the balconies because of the construction next door. It is unfortunate that houses are being built continuously around the island and it can be disruptive during the week day hours. I do hope that you took advantage of this rental being ocean front and within a short walk to Johnny Mercer Pier, shops, and restaurants. We hope you will return in the near future with Bryant and the many rentals that we can offer that may better suit your needs.

Great to hear you had an enjoyable week at Wrightsville with your family, Willis! The Douglas home offers some great oceanfront views with plenty of people/surfer watching being so close to the pier. The beach access is steps away and having your own assigned parking is a huge plus especially in the busy summer season. I will make note of your comments and add to our owner suggestions file - we heavily rely on guest feedback so I appreciate yours! We are aware of some staining, they are bleach stains from a previous guest but the unit is regularly carpet cleaned. We look forward to you visiting the area again and hope to see you back at Douglas or another one of our many properties! Take care!

Connie, sorry to hear that your expectations were not met with your stay at Douglas. The home will be having many upgrades in the coming weeks and months, some of which have already happened like a new stainless refrigerator, new bedding, new pillows for the couch, and we will be installing new drapes in the bedrooms and living room very soon to replace those vertical blinds. The property manager is working closely with the homeowner on a number of other upgrades including new vinyl flooring likely installed after the Summer season. We halted our bed making due to COVID from guest feedback wanting their linens untouched but may restart this process soon. The housekeeping fee covers the cleaning cost, the linen rental, linen delivery and laundering, and all of the toiletries and amenities we provide, not just the clean. We are glad you enjoyed working with Kim, I will pass on your lovely note to her. We hope you will consider visiting Douglas again in the future - I'm sure you'll love the updates! Take care.Connie, sorry to hear that your expectations were not met with your stay at Douglas. The home will be having many upgrades in the coming weeks and months, some of which have already happened like a new stainless refrigerator, new bedding, new pillows for the couch, and we will be installing new drapes in the bedrooms and living room very soon to replace those vertical blinds. The property manager is working closely with the homeowner on a number of other upgrades including new vinyl flooring likely installed after the Summer season. We halted our bed making due to COVID from guest feedback wanting their linens untouched but may restart this process soon. We are glad you enjoyed working with Kim, I will pass on your note to her. We hope you will consider visiting Douglas again in the future - I'm sure you'll love the updates! Take care.

Hey Joyce - thanks so much for the review and vote of confidence with our team! The slider has been repaired, but it went through a major overhaul at the vendor replacing all the hardware. This is much more expeditious and it also fixes the root of the problem that you encountered. Thanks again and we look forward to hosting you and your family again in the near future!!

Courtney, thank you for your kind words! We're thrilled you enjoyed the location and convenience of this property! I will make note of your upgrade suggestions for the owner, in case of possible future updates. We hope you'll come stay with us again soon on Wrightsville Beach!

Thank you Joyce for the review! The location and views of the Douglas are wonderful and I will pass along your update suggestions to the owners. I agree that those large pillows were a great addition to the living room furniture for adding more comfortable seating. We hope to see you again in the very near future!

Mitch, thank you for taking the time to give us your feedback. We apologize the condo was unsatisfactory for your stay. We were not made aware of items not working, as we would've loved the opportunity to send one of our maintenance technicians out to take a look at those issues for you. I will pass along your comments to the maintenance department for further investigation. We do hope you were at least able to enjoy the beautiful balcony view and easy beach access provided by this unit! Again, we are very sorry for the inconveniences you faced, but hope you will consider staying with us again in future!

Joyce- Thank you for your feedback as we will follow up with the property owner regarding recommendations/concerns. We hope to see you again next year!

Joyce, Thank you for taking the time to tell us about your recent stay at Douglas! We are thrilled to hear that you enjoyed the new additions the owner made to the unit. The owner replaced all the mattresses in the property the week before you checked in. We understand everyone’s preference is different, it is difficult to find a mattress that will please everyone. We will gladly share this information with the owner to help resolve the issue with the blinds. Thanks again for your feedback and we look forward to seeing you again next year!

Hi Joyce- We think you're the best too! We will pass along the request about those pesky vertical blinds and the screen, the salt air really does a number to the screen rollers making it difficult to stay on track at times. Thanks again for your feedback, enjoy the rest of your summer!

James, thank you for taking the time to give us your feedback. We apologize for the miscommunication about the property next door. We typically notify guests of construction happening near our units, so we are very sorry this was missed. It is now listed on our website for future guests. We have a specific process for notifying owners of guest comments, so I will make note of the mattresses for future updates by the owner. Again, we're sorry to hear about the issues you found during your stay, but hope you'll consider staying with us again at one of our many beautiful properties!

We are so sorry to hear that your stay at Douglas did not provide for the experience you expected, Shawn. We do our best to notify our guests of any planned work ahead of their stay and confirmed we did that for all the reservations before and after yours. I apologize that we fell short on our communication and for the oversight on your booking. Unfortunately we have no control over an HOA's decision to paint the exterior of the building and regret it occurred during your stay. We hope you were able to enjoy your time at the beach nonetheless including that beautiful oceanfront view from the Douglas property. The property manager is working closely with this homeowner to make improvements and we are excited about the updates in the works including new plank flooring! We hope you will consider staying at Douglas again on your next visit to the area. Take care!

Kyle, we appreciate your review and feedback from your stay at Douglas! The property manager is working closely with the homeowner on upgrades, many of which have already started including new bedding, couch pillows, and a new stainless steel refrigerator. We will be installing new drapes and rods in the bedrooms and the living room in the next few weeks to replace the vertical blinds. The homeowner is also getting quotes on vinyl flooring which will be a very exciting upgrade to the property, likely installed after the Summer season - we can't wait to share all the updates coming to Douglas soon! We hope you enjoyed your beach trip to Wrightsville and that wonderful view by the pier! Come on back anytime.

Thank you for your lovely review from your stay at Douglas this Christmas, Sunshine! Our departments all work very hard to ensure our guests have comfortable and memorable vacations! We are so excited you enjoyed the property and all it's amenities and know you will continue to love it as the owner makes upgrades this off season. We will be updating the photos as improvements are made so be sure to check back! We look forward to hosting you again at Douglas, keep in touch!