2BR + Loft • Summer Escape Special w Pool and Hot Tub - 207

We're delighted to hear you enjoyed the peaceful location, the sounds of the bay, and the creek behind the property. It's wonderful that the unit exceeded your expectations—and we'll have to agree, that loft is a pretty special spot! 😊 We're so glad you had a relaxing off-season stay. Summer does bring a bit more activity to the area, but it's still a beautiful time to visit and enjoy everything the coast has to offer. We'd love to welcome you back whenever you're ready for another getaway. Safe travels, and we hope to see you again someday!

Thank you for taking the time to share your experience! We're so glad you enjoyed the convenient location, the beautiful views, and the peaceful atmosphere. We sincerely apologize for the areas that didn’t meet your expectations, such as the BBQ and kitchen supplies. Your feedback about the carpets, cupboards, and overall equipment is extremely valuable to us, and we will be working on making improvements to enhance our guests’ experience. We’re happy to hear that despite these minor setbacks, you still had a pleasant stay and enjoyed the proximity to the beach. We appreciate your recommendation and hope to welcome you back soon with these updates in place. Safe travels!

Thank you for taking the time to share such detailed feedback. We're genuinely sorry that your stay fell short of the experience we strive to provide. There is no excuse for arriving to a home that was not thoroughly cleaned, and we understand how disappointing and frustrating that must have been. We sincerely apologize that the unit was not ready to our usual standards upon your arrival. We also recognize how the unexpected closure of the pool, issues with the laundry facilities, temporary water outage, and hot tub maintenance affected your vacation. While some of these situations were beyond our control, we understand that they still impacted your stay, and we're sorry for the inconvenience. Your comments have been taken seriously and are being used to address both the condition of the unit and our cleaning procedures. We appreciate your honest feedback, as it helps us improve, and we hope we'll have the opportunity to provide you with the experience you should have received.