2/10 (非常に不満)
Donna L.
2025 年 11 月 17 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The host was unreachable by myself and by Vrbo. We both reached out multiple times with no response from the host. There are supposed to be check-in instructions sent 24 hours ahead of your arrival, I received nothing. The day we were traveling, I reached out to the host and to Vrbo multiple times and they reached out to the host with no response from the host. We arrived at the rental and could not find it at first. It's not well-lit in the dark. This rental is right next to a very shady-looking pizza place. Once we found it, we looked around for instructions on how to access it. Nothing. Tried the door handle and it opened right up. Red flag! We stepped inside to a place that someone who had no home would not live in. First thing I saw was a box of tiles on the couch and bottles of cleaners on the TV stand. The keys were laying on the kitchen counter. There was food in the fridge and freezer, open. There were dirty dishes in the sink. Made our way upstairs with disgust already. Upstairs, the ceiling is falling down in the sitting area. One bed was not made and had items from the bathroom on it, along with dirty, stained pillowcases. The beds were really too big for the rooms themselves. There was no room to walk around the bed to even get in. What are we supposed to do, jump in from the foot of the bed? Ridiculous. The spiral staircase in the front was broken and wobbly.This place is not as it is listed. Looks nothing like it at all. This place needs to be removed.
Donna L.
2025 年 11 月に 4 泊滞在
