Overall, we had a positive experience. After a storm, the Wi-Fi went down, and the communication and support to get it back up was quick and appreciated. We also had some questions on parking and received timely responses on that as well, Interactions with staff, including housekeeping was also positive. The condo was clean. Getting in and out of the room was easy. We were on the fifth floor, and the elevator always came quickly. Overall, we would recommend this condo to future families looking for a place to stay in Ocean City.