We enjoyed our winter getaway here! The cabin was clean and well stocked. It had all the kitchen essentials plus a lot of entertainment items - the game room upstairs, books, puzzles, and DVDs. It’s lower on the mountain so the views are so-so and neighbors are close-ish but it does mean less steep mountainous roads to get to the cabin and a quick trip to town. We didn’t encounter any issues during our stay which required contacting the rental agency but they were very welcoming when we stopped by at our initial arrival.
Betsi W.
2024 年 12 月に 6 泊滞在
10/10 (非常に良い)
Dawson B.
2025 年 1 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great time
Very clean, not far from downtown Gatlinburg. Had fun with the pool table.
Dawson B.
2024 年 12 月に 5 泊滞在
8/10 (良い)
Cody D.
2022 年 9 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Lovely week in the woods
The cabin was fine. It had everything we needed. The hot tub and the pool table were the high points for me. As with many cabins in the mountains, going to and from is the hardest part, but by the last day (of course) we were able to navigate with ease. We will come here again.
Cody D.
2022 年 9 月に 5 泊滞在
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10/10 (非常に良い)
A guest from Louisville , KY
2022 年 8 月 11 日
The best time
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This stay was the best I have ever had on a vacation. I will definitely be back again.
A guest from Louisville , KY
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10/10 (非常に良い)
Kenny G.
2022 年 4 月 18 日
So Restful
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My second stay and hope it's available for my next trip. The location is so quiet. The new hot tub cover assist device makes it a breeze to deal with the cover.
Kenny G.
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6/10 (普通)
Lucy A.
2022 年 4 月 8 日
Winter Haven
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The chalet was clean and the location was perfect for us near. It could definitely use some updating overall. Several outlets only partially worked and the one in the downstairs bathroom kept tripping. The dishwasher is extremely loud. I'll probably select a different property nice visit.
Lucy A.
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6/10 (普通)
Jordan R.
2022 年 3 月 22 日
Mixed Experience
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was somewhat unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The cabin wreaked of wood smoke, and there is an animal living in the walls that kept us up at night. Most everything else was fine though, and we mostly enjoyed our stay.
Jordan R.
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2/10 (非常に不満)
A guest from Urbana, OH
2022 年 3 月 16 日
Winter Haven Review
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Unfortunately this was not a favorable visit for us. The chalet smelled terribly of wood smoke, so much that we had to open several windows. We had to do this every time we returned to the chalet. Also, there is an animal living in the walls of the bedroom/bathroom. It was so loud that is woke us up, it was very unsettling. We would not want to use this chalet again, or recommend it.
A guest from Urbana, OH
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10/10 (非常に良い)
Phil K.
2022 年 3 月 7 日
Bad Experience.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Nice cabin. Had to leave one day early due to med emergency. Mtn Laurel gave no refund. Will never return again. Money is not more important than customer relations!
Phil K.
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10/10 (非常に良い)
Robert N.
2022 年 2 月 24 日
Gatlinburg Get Away
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very pleasant stay with great improvements since our last visit. Already reserved for next year.
Robert N.
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2/10 (非常に不満)
A guest from West Columbia, SC
2022 年 2 月 10 日
Was our favorite place & now I'd never recommend
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed here numerous times before. It used to be our favorite. Absolutely not anymore. The place was covered in flies and at night we heard either rats or squirrels in the attic and in the walls near the master bed. Never again would I stay here which is a shame considering we have stayed at this house over 5 times in the past few years.
A guest from West Columbia, SC
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4/10 (不満)
carol b.
2022 年 1 月 8 日
Ok
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
When we first got to the lodge it had not been cleaned! The porch light was burnt out...couldn’t see! We had to leave to let them clean it. The left us two wash clothes, two hand towels an d 6 towels. This place had two bathrooms! Luckily we found two dirty was clothes on the floor of the room. I washed washed them so we would have more. They did not give us their complementary wood for the fireplace. The maintenance guys came the next day with 3 packs all Wet! We were never able to make a fire! The electricity went ou the second day because of the snow storm. We carefully left for the night and went to a hotel! Their rules in writing state that we are not responsible! We did leave a day early, because of another storm! Because of the time we cancelled we didn’t have to pay for the last night. I am waiting for my refund now. It probably takes a few days.
carol b.
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10/10 (非常に良い)
Daniel O.
2021 年 11 月 23 日
Winter Haven on a Whim
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My husband and I booked the trip on a whim and I’m so glad we did! This cabin was perfect for a couples get away. Very secluded, romantic, and top notch amenities!
Daniel O.
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10/10 (非常に良い)
A guest from West Columbia , SC
2021 年 11 月 17 日
Winter Haven 20th Anniversary
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had a great time. Winter Haven is perfect for us, we love it. Stayed here on our Honeymoon. back for 20th Anniversary! Quiet and private. Saw a bear in the driveway one night! Love Gatlinburg and the Smokies.
A guest from West Columbia , SC
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8/10 (良い)
Wesley W.
2021 年 10 月 19 日
Gatlinburg Trip
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
All in all great vacation and the cabin was really nice. The only negative thing about the stay was that there was a critter running around in the walls and ceiling at night. When talking with the company they immediately sent out pest control but all pest control could do was set out traps so we had to learn to live with the critter during our stay.
Wesley W.
2021 年 10 月に 4 泊滞在
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2/10 (非常に不満)
Cory R.
2021 年 10 月 9 日
Cory rowe
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We were not able to stay at the property and Then could not get any type of refund I'm very disappointed I have stayed at mount Laurel challenge for over 20 years A rescheduling would have even worked i will not stay ever agian due to this and i will also be spreading the word to all my family whoalso always stays with mt laural unless somthing is done about this our sitter fell and busted her head open so it was a emergency to make matters worse we came back home with covid
Cory R.
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10/10 (非常に良い)
Mark I.
2021 年 10 月 5 日
A Great Place to stay in the Smokies
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a charming house that had all of the amenities we needed. The location was ideal to get to the National Park as it avoided the traffic in downtown Gatlinburg. Check in and check,out were seamless. We’d highly recommend this chalet when traveling to the Smokies. We’ll be back.
Mark I.
10/10 (非常に良い)
bruce m.
2021 年 9 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Winter Haven Cabin
Nice cabin. Great staff. The only problem was the walnut trees. I now have about 20 dents on my car from the nuts falling. Manager did give us a heavy blanket to put over the car but it is going to cost about 500 dollars to fix. No one offered any compensation which was disappointing.
bruce m.
2021 年 9 月に 6 泊滞在
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8/10 (良い)
Kenny G.
2021 年 8 月 22 日
Wonderful Place
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I was hesitant to stay at a place without mountain views but I was just as satisfied. My only wish would have been more waterproof covering over the main first floor deck. You couldn't enjoy the outside since the water came through the upper deck floor. Thankfully, the hot tub roof was solid so I could listen to the rain while warming up in the excellent tub.